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Your tracks, without gaps!

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Forum|Forum|6 years ago
May 9, 2020
92 replies
8046 views

Do you know those albums where you can't figure out when a track starts and ends? Melodies seamless moving from one to another, like an eager humming-bird :dove: from flower :rosette: to flower :blossom: … :violin: :musical_score:

Of course you do!

Put the philosophical moment aside, you've been asking us about this feature for quite some time now :bellhop: :hammer:

We've worked and worked hard to finally deliver to you a standard you deserve: Gapless playback. :v_tone2:

The feature isn't surely new to the world but it took some sweat to be implemented in our super vast catalogue. In fact, we're doing this gradually so that your listening experience runs smoothly, without any hiccups - literally :stuck_out_tongue_winking_eye: :fog:

For those who aren't familiar with the technical stuff, this is what we're talking about:

Audio formats such as MP3 and FLAC add tiny little gaps of silence before and after the track, which can be disruptive to listening when the content recorded wasn't intended to have gaps between each track - a good example being a recording of a live album or concert. Gapless playback will remove these gaps at the beginning and end, to offer an improved listening experience.

For now, this is for our mobile Android and iOS apps - and for HiFi users only. This is because our FLAC catalogue doesn't need re-encoding (the tracks are ready for the feature) but our MP3's will need some polishing before everyone can enjoy it. And remember, there's no need to switch anything on, we've taken care of that for you :wink:

So if you're on Android and can't wait, update your app to 6.2.1 (you must be a Beta user) and if you're on iOS, this should already be a part of your life but if it isn't, you just need to wait a bit longer :calling:

For our desktop app and web users, don't worry, we're finishing it too :thumbsup_tone2: :nerd:

What's the first album you're listening to? Let us know below!

I think you'll know my choice

Not on HiFi? Check out our offers here :raised_hands_tone2:

Can't wait to get your Premium subscription on gapless too? Please see here for more info :smiley:

It's being rolled-out gradually - so wait for your turn :stuck_out_tongue:

Show previous replies

Guitar Hero

I recently got a premium subscription for deezer, mainly because I want to use it as a desktop app for HiFi streaming AND because you promised gapless playback already a long time ago.

You are saying that most subscribers only use the mobile app? What’s the point of HiFi streaming if people use smartphones with low quality soundcards and decoders. What about the ideal of delivering the art in the way the artists intended it to be delivered? Not sure if you care, but you advertise it. Since 2 or 3 years you promise gapless playback for desktop apps now? What’s the big deal with it?

Additionally, you are saying that many albums are MP3’s? But deezer would still suggest it to be HiFi? Are you trying to deceive your subscribers?

We're getting there @Jean-Marc Bottaro!

We've implemented it for HiFi users across the entire catalogue if you use the iOS app. Android users are following and we're also working on encoding our MP3 catalogue for Premium and Family subscribers, at the same time we develop gapless for desktop users :v_tone2:

You should definitely add the possibility to display the audio quality and file format of the uploaded files!

If you want to lose subscribers keep going !

Please comment.

Guitar Hero

Recently played Carpenters Now and Then. B-side full of gaps.

Leonídia.Deezer

Community Manager

Hello @arilin are you referring to this album - https://www.deezer.com/us/album/72067332. Do you mean this album is not gapless?

If you are talking about a different album, please share the link so our catalog team can have a look.

Just for you to have some more context about Gapless, all our FLAC content is available in gapless playback and the majority of Deezer’s standard mp3 catalogue is also available to enjoy with gapless playback.

Guitar Hero

Yes, here is the link, appears to refer to the same album: https://deezer.page.link/B4L25y9Xhp4ekXuF8

B-side should play gapless but at least on my PC (Win11, Deezer app, hifi quality) there is a gap between all tracks.

bluezzbastardzz

Superuser

The desktop app is not gapless, but the web player is. It plays that album from track 6 on without gaps.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)

Leonídia.Deezer

Community Manager

Hi @arilin, unfortunately, the gapless feature is not available on the Desktop app.
However, you can still enjoy gapless playback on the Web.
Sorry for the inconvenience.

Guitar Hero

Isn’t this a bit disapointing since as a recent hifi subscriber I thought that the pc app would be the best assurance of receiving unpacked sound with minimum sw layers before da conversion. Can you share some details how the web app will perform vs desktop app (win11)

Leonídia.Deezer

Community Manager

Hello @arilin as mentioned above, in the web as on mobile apps, you will get the gapless experience in all tracks re-encoded to assure the best music experience when listen for example an live concert. That experience is not available in the Desktop app.

Guitar Hero

Please refer my question to someone who knows what I’m talking about. It is no use repeating answers already given.

Leonídia.Deezer

Community Manager

Hi @arilin regarding your main question about the differences between Web and Desktop app would resume to three big ones:

The option Download content that is only available in the Desktop app

Gapless available on web version
Chromecast only available as well in web version

Audio experience in terms of quality is exactly the same with all option available.

Hope these details help you understand better the difference about both experiences.

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