Guitar Hero

Answered

Unable to log in to mysqueezebox.com

Forum|Forum|2 years ago
November 22, 2023
38 replies
1763 views

Since yesterday, my squeezebox players and server (raspberry pis) have only been able to play Deezer Smart Radio. Mysqueezebox.com will not accept my credentials to log in to Deezer even though they are correct and I have a paid hifi account. Deezer has been working without a problem for years on my system. Anyone else having the same problem or know the solution?

Thanks

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Best answer by deschman

That seems not to be the issue in my case. I still can use Deezer using their app.

As suggested I opende a Service request. And it seems Deezer is moving. This is the answer:

"Thank you for contacting deezer and My apologies for the inconvenience caused!

Our developers have been notified of this issue, and they are actively working on resolving it. We expect the issue to be resolved in the next update scheduled for Monday. We appreciate your patience and thank you for bringing this to our attention.

Please do let us know if we can be of any further assistance."

T

tsrautia

Guitar Hero

Yes, same here. But also squeezebox server - running a win10 - logs says that not able to connect mysqueezebox.com. But still able to login with browser from the same pc.

A

Andrewj27Author

Guitar Hero

Thanks @tsrautia

My squeezebox server logs say the same thing: ‘Slim::Networking::SqueezeNetwork::_error (423) Unable to login to SN: Invalid mysqueezebox.com username or password’

I was able to log in to a different mysqueezebox.com account on the website, where I am already logged in to Deezer, but seems squeezebox server cannot connect to that different account either. Looks like the problem at the mysqueezebox.com end?

A

Andrewj27Author

Guitar Hero

And just like that, my connection to Deezer through mysqueezebox.com is back. Problem must have been with mysqueezebox.com

As other people have said, the continued existence of that site is really important for those of us who access Deezer through our squeezeboxes.

T

tsrautia

Guitar Hero

Yes, again, same here! Started to work also just like that, all is back to normal. Great!

D

dakotaro

Roadie

Mine does not work. Same thing, it would not accept credentials for Deezer on mysqueezebox.com. Tried also from the players directly but same issue.

D

deschman

Hitmaker

Same here. Can't access my Deezer Music anymore in LMS. Mysqueezebox.com days wrong credentials when trying to login in Deezer, while credentials are correct.

B

buttyradio

Rising Star

I have the same problem. Mysqueezebox.com is not able to login into my Deezer account. I hope Deezer will solve this problem really soon. After 10 years of continuously havig a premium account I do not want to quit. Unfortunately my Deezer subscription is completely worthless without integration of squeezebox.

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tsrautia

Guitar Hero

Well, yeah. Same problem again today than earlier… Only smart radios available and cannot login to deezer account from mysqueezebox.com. But this time there’s no error in squeezebox server log.

D

deschman

Hitmaker

Could it be that Deezer recently changed the login procedure? When looking at the developer guides I see a reference that a login popup will be openende for authentication but this is kot the case in Mysqueezebox.com.

F