Whenever an ad plays, whatever song’s next in the queue skips. This happens when I’m listening to an album, playlist, mixes, Flow… and it’s only in the desktop app too; I’ve tried using the web player and there’s no skipping, and the same goes for the mobile app. Oh, and the notification bell isn’t clickable either.
I’ve uninstalled Deezer, deleted temporary files, and reinstalled the latest version of the app, and the changes have persisted. Any help on what to do would be appreciated!
+5
Hi
Could you please record a video to help me better understand your situation?
Of course.
When the song finishes and the ad plays, it skips the next song in the queue and goes straight to the song right after that. Again, I have the latest version of Deezer and this issue has persisted through reinstalls, and it only happens in the desktop app.
Hello!
Same here as described by DeepForm. The desktop app and web app, skips tracks after ads.
+7
Hello
Could you please let me know if this happens on Windows or Mac.
Any other extra info would be helpful for our devs to investigate.
Thanks :)
Hi Jaime. In my case, occurs using Windows 10 Home single Language x64.
Deezer Desktop App version 5.30.650
Thanks
+7
Thanks for the info
Could you please update to App version 5.30.670 and let me know if the problem persists?
Hello Jaime! Good news! The app is working fine. The error is gone!
Nice job, team!
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