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samsung galaxy watch 4 linking error

  • 2 December 2022
  • 7 replies
  • 165 views

I've just bought a Samsung galaxy watch 4, I've downloaded the app without any issues but I'm unable to log into deezer on it. It keeps saying, "hold your phone close to your watch too log in" I've done this dozens of times. Uninstalled on my watch several times. Just turned off and on but won't work. Quite infuriating. Anyone got a fix for this?

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Best answer by Johnathan.Deezer 11 December 2022, 10:51

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7 replies

Hey @Glimmersofhope 

Do you have a beta version of the deezer app installed?

I don't think so, I'll check

Userlevel 5
Badge +6

Thank you @dee_dirk ! 😊

Hi, I'm not on the beta programme, just the regular app? It still isn't working, I'm really disappointed with this. I've used deezer for 5 years and now I'll need to move to Spotify. 

Userlevel 5
Badge +6

Hey @Glimmersofhope ! 

Sorry about it, our developers identified the issue and it will be an update this week to solve this issue on our Deezer app. 

Take care. 

Fantastic, that is great news, look forward to be able to use deezer later this week. 

finally managed to log in to the Samsung watch, unfortunately, one recording and that's it, they jam on. Switched to spotify, no problems. What's up with the constant issues on Deezer watches app???