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Guitar Hero
Mar 16, 2025 9:20 AM UTC
Answered

player notification. Error: Unknown Error

Playing Deezer using the Bluos App. Heres whats been happening for the ladt 2 weeks.

Stops  playing after every 4 - 5 songs.

An error message appears.

Click OK. Error message disappears.

Press play. Error message returns.

Click OK. Error message disappears.

Keep doing that until starts playing again.

4 - 5 songs later, it stops again.

Here's the screen shot. 

Please fix.

 

Hitmaker
Mar 31, 2025 4:02 PM UTC

Hi, our devs have informed us that the problem has been fixed now.
Thanks for your patience :)

 

Thank you devs and thank you Jaime

25 replies

Mar 16, 2025 7:02 PM UTC

I have started seeing the same also with my BluOS device. The error code number is related to the track you are playing. 
 

Similar thing happened in the past. That was due to Deezer API changes. Deezer developers: is this again due to a change with the API?

Roadie
Mar 20, 2025 4:56 PM UTC

Deezer playback on the BluOS app has been reliable for the past two weeks, stopping after every 4–5 songs and showing an error message repeatedly.

Hitmaker
Mar 24, 2025 3:25 PM UTC

Same thing over here.

Please, please fix.

Jaime.Deezer
Community Manager
Community Manager
Mar 25, 2025 12:19 PM UTC

Hello, I have informed our devs and as soon as I hear back from them I’ll update you all.
Thanks for your patience :)

Jaime.Deezer
Community Manager
Community Manager
Mar 25, 2025 6:09 PM UTC

​@solman ​@PWE ​@The Dude69 ​@elbertdue Our devs have made some changes and asked if you could logout from the BluOs app and Deezer app, then login again and check if the problem persists?
Thanks for your help

Hitmaker
Mar 25, 2025 11:05 PM UTC

The problem persists. :(

Roadie
Mar 25, 2025 11:35 PM UTC

Nothing changed, problem is still there. 

solmanAuthor
Guitar Hero
Mar 26, 2025 8:01 AM UTC

Not fixed. Now worse. Got the error after playing just 2 tracks. And now it won't play that track at all. Have to skip to the next track.

Roadie
Mar 26, 2025 12:01 PM UTC

Same problem. Unknown error with songs that used to play without problem. Logged out. Restarted. Nothing helps. Problem persists.

Roadie
Mar 26, 2025 1:31 PM UTC

Same problem with my Powernode. Still not resolved by 2:30 PM GMT+1. It's very annoying.