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Guitar Hero
March 16, 2025
Answered

player notification. Error: Unknown Error

  • March 16, 2025
  • 25 replies
  • 437 views

Playing Deezer using the Bluos App. Heres whats been happening for the ladt 2 weeks.

Stops  playing after every 4 - 5 songs.

An error message appears.

Click OK. Error message disappears.

Press play. Error message returns.

Click OK. Error message disappears.

Keep doing that until starts playing again.

4 - 5 songs later, it stops again.

Here's the screen shot. 

Please fix.

 

Best answer by The Dude69

Hi, our devs have informed us that the problem has been fixed now.
Thanks for your patience :)

 

Thank you devs and thank you Jaime

25 replies

Hitmaker
March 26, 2025

What a joke. Deezer screwed up Squeezebox integration a while back, I forget the exact issue but it was their Devs, so I moved to BluOS…. And now again here! Morale of the story, move to another streaming provider.

Guitar Hero
March 28, 2025

Leave Deezer and use Spotify ? Also issue with Bluos. Unknown error. When will it be solved ?

Hitmaker
March 28, 2025

Leave Deezer and use Spotify ? Also issue with Bluos. Unknown error. When will it be solved ?

Actually I just started a free trial with Tidal, currently enjoying Tidal Connect to my 2i and M66. Much better than using Deezer inside BluOS, should have done it a while back! Just need to transfer over my favourites etc and then pull the plug fully on Deezer.

One Hit Wonder
March 28, 2025

Same problem here. very annoying. i had sonos first and never had any problems there. i wanted bluesound for better sound quality but the bluos app with Deezer is worthless. I think this needs to be resolved quickly otherwise Deezer will lose customers. 

Guitar Hero
March 28, 2025

Thanks for the advice. Tidal Connect is working perfectly with a best HiFi sound. I transfer my playlists with Soundiiz. After I will leave Deezer.

Hitmaker
March 29, 2025

Any news yet? Deezer is my favourite and I don’t want to leave, but if this isn’t fixed I have naturally no choice.

Jaime.Deezer
Community Manager
Community Manager
March 30, 2025

Our team is in contact with BluOs devs and investigations are in progress in order to find a fix.
Thanks for your patience

Guitar Hero
March 30, 2025

This seems to be a recurring issue. I've been experiencing this again the last few weeks on my NAD C388 with BluOS module.

Some while ago I thought I got it fixed by going through all my Unifi setup (e.g. multicast) and dns adblocking stuff, but after seeing this it sounds like misaligned BluOS firmware vs Deezer API. So it wasn't my network after all, as other stuff was working flawlessly already.

I hope it can be fixed, because recently it has become a very suboptimal experience, like 70% failure rate.

Hitmaker
March 30, 2025

Thank you Jaime. Deeper integration with Bluesound would be great. This is what other competitors do. 

Roadie
March 31, 2025

Something HAS been fixed today. Two songs I used to get “unknown error” lately are now playing just fine. I use Node 2i with BlueOS 4.8.21.