Panasonic TV: Deezer App recent issues

Same issue in Ireland with Deezer App.

Thanks, @Martin.Purcell, added to the list of users affected - much appreciated 

Dear Deezer programmers!

For last month, Deezer app on Oled Panasonic 55GZ950E is not full screen any more. It is in left upper corner, cca 1/3 of the screen, the rest is white so I am not happy with possible burn in effect on the oled panel.

Also app is now controlled via cursor that I didn't saw since I have this TV, from November 2019. All other apps are working fine, look the same, they are all full screen. Please fix this bug asap.

Best regards!

I have the same issue on TX-49EX633E… Dear Deezer team - any update on this matter?

Exactly the same issue here.  Nothing back from Deezer?

No updates on this yet @MichalPL91 @Jay K. @Johnniekfc - I've just checked the report. I took the opportunity to add on the details for all your Deezer accounts, thank you for your patience and support 

Dear Deezer programmers!

For last month, Deezer app on Oled Panasonic 55GZ950E is not full screen any more. It is in left upper corner, cca 1/3 of the screen, the rest is white so I am not happy with possible burn in effect on the oled panel.

Also app is now controlled via cursor that I didn't saw since I have this TV, from November 2019. All other apps are working fine, look the same, they are all full screen. Please fix this bug asap.

Best regards!

 

I feel your pain, very frustrating as I use Deezer on my TV, I’ve been chasing Panasonic support on this for the past month, still they are looking into it with no solution yet!

This issue effects all Panasonic Smart TV’s. So I’m hoping a fix is found soon!

Thanks for sharing it @ChasEdge every little help 

We get it's frustrating @gfreek  thank you very much for your patience and support!