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One Hit Wonder
Fam.montag
One Hit Wonder
June 1, 2020
Answered

Panasonic TV: Deezer App recent issues

  • June 1, 2020
  • 42 replies
  • 1248 views

Seit 4 Tagen wird die App auf dem Panasonic TV (Modell TX-55DXW604) nur noch minimiert in der linken oberen Ecke dargestellt und ist nur noch mit einem Maus Curser bedienbar. Habe die App bereits deinstalliert und neu installiert, das.problem bleibt allerdings bestehen. Die Software des TV ist auf dem aktuellen Stand.

Wo könnte das Problem liegen?

 

      Best answer by Jay K.

      Working again as it was before, all good. 

      Oled GZ950

      Thanks! 

       

      42 replies

      Roadie
      MVB
      Roadie
      June 1, 2020

      I'm having same issue with Panasonic TX-42AS650B. Stuck on welcome to deezer, screen is small in top left corner with a cursor centre screen. Has been like this for over week. Any support/solution would be great.

      Thanks

      Hitmaker
      gfreek
      Hitmaker
      June 1, 2020

      Same here Deezer app launches on my GZ2000 as small web app top left corner see attached screenshot. All other apps are fine, I uninstalled and re-installed the app but still, the issue remains! 


       

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        June 1, 2020

        Hi all @Fam.montag @MVB @gfreek 

        We're looking into this issue at the moment, we'll keep you posted. In the meantime, I've passed your details to our devs :v_tone2:

        Guitar Hero
        ChasEdge
        Guitar Hero
        June 3, 2020

        Same here on Panasonic 55oled.

        Hitmaker
        gfreek
        Hitmaker
        June 4, 2020

        Has anyone here tried a factory reset on TV to see if it resolves the issue?

        Guitar Hero
        ChasEdge
        Guitar Hero
        June 4, 2020

        Nope. Tempted but it’s a right hassle having to reconfigure the tv again. With so much hooked up to it and also all the apps etc. All other apps are fine.

        working around it using Deezer on the phone or iPad and AirPlay.

        would rather have app developers work out the issue first

        might have to go back to another serc

        Hitmaker
        gfreek
        Hitmaker
        June 4, 2020

        Nope. Tempted but it’s a right hassle having to reconfigure the tv again. With so much hooked up to it and also all the apps etc. All other apps are fine.

        working around it using Deezer on the phone or iPad and AirPlay.

        would rather have app developers work out the issue first

        might have to go back to another serc

        Okay, thanks, to be honest, I don’t think a reset would resolve this issue as all other apps are working fine running the latest firmware no issues just Deezer. I’ve already got in touch with Pansonic support awaiting their response.

          Guitar Hero
          ChasEdge
          Guitar Hero
          June 5, 2020

          Let us know how you get on with Panasonic.

            Guitar Hero
            country
            Guitar Hero
            June 6, 2020

            Deezer werkt niet op Panasonic tv. Zou een update plaatsvinden in juni. Maar werkt nog steeds niet.

            Zouden jullie dit kunnen oplossen?

            Betaal wel voor abonnement.

             

            Met vriendelijke groet,

            Ellen Verduyn Lunel

             

            Rudi
            Ultimate Superstar
            Rudi
            Ultimate Superstar
            June 6, 2020

            Hi there guys @ChasEdge @gfreek @country 

            We're looking into this at the moment, so need to try a factory reset yet. Will keep you posted :thumbsup_tone2:

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