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Music stops after a one or few songs

M
Userlevel 1
When playing a playlist or an album I would expect the next song to automatically start after the current song ends.
The current behavior, however, stops the playback after one, or just a few songs. When this happens I cannot manually switch to a new song, all play/pause buttons control the song that just ended. So until I reload the page all I can do is listen to the same song over and over.

This might be the repeat of:
https://en.deezercommunity.com/other-devices-49/fixed-music-stops-after-playing-one-song-on-browser-7208

Debug info:
Using Google Chrome Version 71.0.3578.98 on Debian-based Linux with kernel 4.18.10
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Best answer by Rudi 15 January 2019, 17:09

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136 replies

T
Rank
Userlevel 1

Hello guys,

 

yes I have expierenced this behaviour as well within the web player.

At first I thought this might be because the “next” song isn’t available in my country but that wasn’t the reason after all.

 

Windows 10

Firefox 91.5.0esr (64bit)

 

I hope this helps for further analysis


For me it’s working again. Must have been a temporary problem.

Thanks team, you are awesome

B
Rank

I have just now been having this issue on Android 12 (Pixel 5). The app usually won't play more than one song if my phone is in a passive mode -- screen black, just laying down or in my pocket.

If I'm actively interacting with my phone, the music continues.

I've tried logging out and clearing the cache with the instructions emailed to me, but the problem is worse lately.

I have the latest update right now, Deezer 6.2.48.21

orange1999
Rank

I have also the same problem which is really annoying.

Free account.

Linux desktop operating system.

R
Rank

I have the same problem, on browser and free account. After playing a song appears a message saying that it seems there’s no connection, and I can’t play the next song until I reload the page. I’ve tried the Windows 10 app and happens the same.

I’ve been making tests and observed that, if I start a song and then forward it near the end, then Deezer changes to the next song correctly. The issue appears when I listen all the song from start to end, then is when Deezer can’t play the next song.

When Deezer tries with no exit to play the next song, this error appears in the console:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://ww400.smartadserver.com/400/call. (Reason: CORS request did not succeed). Status code: (null).

 

And sometimes appears this error too:

Uncaught SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data

File: smart.js:4:89706

D
Rank

I just experienced the same symptoms in Linux using Chromium: only 1 song plays and at the end of that song the next button does no longer work, the play button restarts the last song and clicking on any other playlist or song indeed changes the title of the played song in the track-container (bottom of page) and in the window title bar, but without changing the actually played song. 

The solution for me was to restart the browser, re-open the Deezer web page and accept the cookies. Rejecting the cookies seems to cause the described behaviour, and I guess this is what I had done earlier.  

D
Rank

I just experienced the same symptoms in Linux using Chromium: only 1 song plays and at the end of that song the next button does no longer work, the play button restarts the last song and clicking on any other playlist or song indeed changes the title of the played song in the track-container (bottom of page) and in the window title bar, but without changing the actually played song. 

The solution for me was to restart the browser, re-open the Deezer web page and accept the cookies. Rejecting the cookies seems to cause the described behaviour, and I guess this is what I had done earlier.  

Forget about my solution. Sometimes restarting and refusing the cookies also works. And sometimes restarting while accepting cookies does not help. And both with and without cookies the playlist blocks. So it’s not cookies related or at least not strictly. 

D
Rank

I just experienced the same symptoms in Linux using Chromium: only 1 song plays and at the end of that song the next button does no longer work, the play button restarts the last song and clicking on any other playlist or song indeed changes the title of the played song in the track-container (bottom of page) and in the window title bar, but without changing the actually played song. 

The solution for me was to restart the browser, re-open the Deezer web page and accept the cookies. Rejecting the cookies seems to cause the described behaviour, and I guess this is what I had done earlier.  

Forget about my solution. Sometimes restarting and refusing the cookies also works. And sometimes restarting while accepting cookies does not help. And both with and without cookies the playlist blocks. So it’s not cookies related or at least not strictly. 

Hmm … it might have been a Chromium version issue after all. Now I’m on 100.0.4896.75, which installed on April 7th, and it works. Three days ago, at the time of my higher comment, 100.0.4896.60 was still installed. And Deezer seemed to get stuck on a call to https://ww400.smartadserver.com/400/call. So, maybe it was something add-related linked to the Chromium version installed. Firefox works and, 3 days ago, worked fine. 

T
Rank

I also jmhave this issue. As a massage therapist its extremely frustrating. How do i fix this? Or better yet can i get a refund? 

I
Rank

I’m experiencing the same issue on Windows 11. And I saw somebody mentioning it only happens when using bluetooth speaker, which sounded like it couldn’t be related. 

 

However, funnily enough, I can reproduce it with 100% accuracy:

  • With bluetooth headphones the next song will play for a portion of a second and stop
  • Without bluetooth headphones the next song will play normally 

So there is definitely something related to remote headphones.

D
Rank

I’m getting this when using the Android app with a bluetooth (non-smart) speaker.  A song will play, then the app plays the next song but there’s no audio, then the third song plays with audio through the speaker.  Weird.

If, as a song is “playing” without audio, I stop and start the track, the audio starts playing through the bluetooth speaker like it should. Again… weird.

D
Rank

I’m getting this when using the Android app with a bluetooth (non-smart) speaker.  A song will play, then the app plays the next song but there’s no audio, then the third song plays with audio through the speaker.  Weird.

If, as a song is “playing” without audio, I stop and start the track, the audio starts playing through the bluetooth speaker like it should. Again… weird.

If I stream Deezer to my Google Nest mini, the music plays normally. Weird.

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