Answered

Is anyone getting "An error occured" on desktop?

  • 3 April 2023
  • 9 replies
  • 99 views
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  • Nvz
  • Runaway Baby
  • 0 replies

I try to view an artists’ page but I get the error every time, both on desktop and webviewer.

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Best answer by aiydan blue 7 April 2023, 00:08

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9 replies

Yula
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Userlevel 7
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Can you send me the link of this artist page, please, @Nvz? 

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A
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i have this problem too...all artist ave the same error

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This 100%. I can view the artist page at all. It’s been like this for about a week now. Android version works fine, but not PC.  I’ve tried Firefox, chrome, even the Deezer app doesn’t work. It just shows this: Error An error occurred, please try again later.

I’ve tried clearing cache, all those browsers, restarting computer, PC deezer app. Restarting my modem. Used a vpn, turned off the vpn and it still happens.  It’s just my windows 11 maybe? Damn its so annoying. Im going to have to cancel if it doesn't work :(… and I love deezer

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ok..figured out why. my system time had been changed an hour back..corrected that and deezer web and application players worked normally..thank you for a quick response and have an awesome day... aiydan

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ok..figured out why. my system time had been changed an hour back..corrected that and deezer web and application players worked normally..thank you for a quick response and have an awesome day... aiydan

This worked. I just set the vpn to my time zone and it worked. Thanks for the update!

C
Rank

I am getting this:

I have the correct date, time etc on my desktop, I have cleared the cache, I don’t have Chrome on my desktop, I have gone through the whole rigmarole of shutting down, rebooting etc and frankly this is starting to annoy me now.  I ‘ve had Deezer for years and this is the first time something like this has happened.  Anyone got any ideas please?

Yula
Rank
Userlevel 7
Badge +9

Hey @Carnivorous Rhubarb yes unfortunately this can happen, if you have checked everything else I would suggest reinstalling the app, even a couple of times until the error message stop appearing! 😣

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C
Rank

Hey @Carnivorous Rhubarb yes unfortunately this can happen, if you have checked everything else I would suggest reinstalling the app, even a couple of times until the error message stop appearing! 😣

Hi Yula, Thank you for the response, I will try doing all of that and see what happens 😊

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