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One Hit Wonder
March 29, 2025
Answered

Google assistant - Something went wrong asking for albums or artists

  • March 29, 2025
  • 12 replies
  • 181 views

I cannot find any “recent” questions on this - only from 4 years ago. So trying a new thread.

This has always worked 100% fine for me until maybe 2 weeks ago. No changes made.

Google home/assistant integrated with Deezer family account. Was linked to a “home” profile within the family account but I have tried disconnecting and reconnecting to the master account.

 

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OK google play “Artist” - Sorry something went wrong….

OK google play some songs by the band “Artist” - Sorry something went wrong…

OK google play “Album: by “Artist” - Sorry something went wrong…

OK google play my flow - works 100% fine and is playing content relevant to me.

 

Also this is not a case of google not understanding what I ask for… as for example if I ask 

     “ok Google play the latest album by “Artist” on deezer” 

The speaker first says

     “Playing “Album ABC” on deezer”

then I get - “Sorry something went wrong.”

 

So it seems to be the API call from Google to Deezer.

 

I have tried reconnecting multiple times. it is doing this from speakers in my house and also from my phone. I am in the UK

 

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Does anyone have any ideas and/or a fix? Thanks in advance.

Best answer by Jaime.Deezer

Hi, this is a known issue and our devs have reached out to Google in order to investigate and find a fix for the problem.
Thanks for your patience and apologies for the inconvenience

12 replies

Roadie
April 13, 2025

All fixed. Thanks for telling us Deezer ( sarcasm)

Alfredo.Deezer
Community Manager
Community Manager
April 14, 2025