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One Hit Wonder
December 12, 2018
Answered

Fitbit - problems to connect with Deezer

The deezer app is on my ionic. When I try to open it sends me back to fitbit app to verify Wi-Fi even though it's clearly showing as connected to wifi
Rob Igo
Rob IgoAnswer
The OG
April 3, 2019
Hi @Kristaps

with fitbit only the master account holder on the family account (not the profiles) can add it to their fitbit.

Have a read of these guides:-

Fitbit get Started - https://support.deezer.com/hc/en-gb/articles/360000571689

and use Use Deezer on Fitbit - https://en.deezercommunity.com/your-account-and-subscription-5/fitbit-downloading-removing-and-listening-to-music-9067

any problems please let us know 🙂
I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

52 replies

Guitar Hero
December 19, 2021

Yes. No update and still not syncing

Hi, is Deezer working for you on Fitbit yet? I cancelled my subscription while the syncing problems persisted but would like to restart if it’s working again. Thanks! 

Roadie
October 23, 2022

I’ve had a couple of Fitbits over the last few years. Had Pandora early and had less issues. Every few months there seems to be some issue with Deezer/Fitbit link. 

I’ve wasted too many hours and am done - cancelling now. Will go forward with using Sirius XM app via my phone when working out etc. This is an ongoing Fitbit/Deezer issue.