One Hit Wonder

Answered

Fitbit - problems to connect with Deezer

Forum|Forum|7 years ago
December 12, 2018
52 replies
4161 views

The deezer app is on my ionic. When I try to open it sends me back to fitbit app to verify Wi-Fi even though it's clearly showing as connected to wifi

Fitbit

Best answer by Rob Igo

Hi @Kristaps

with fitbit only the master account holder on the family account (not the profiles) can add it to their fitbit.

Have a read of these guides:-

Fitbit get Started - https://support.deezer.com/hc/en-gb/articles/360000571689

and use Use Deezer on Fitbit - https://en.deezercommunity.com/your-account-and-subscription-5/fitbit-downloading-removing-and-listening-to-music-9067

any problems please let us know 🙂

Rob Igo

The OG

Hi @eydis

have a read of these guides to see if they help 🙂

Fitbit get Started - https://support.deezer.com/hc/en-gb/articles/360000571689

and use Use Deezer on Fitbit - https://en.deezercommunity.com/your-account-and-subscription-5/fitbit-downloading-removing-and-listening-to-music-9067

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

R

Ruth Griswold

Roadie

Cconnecting to my Fitbit

Rudi

Ultimate Superstar

Hi there @Ruth Griswold

Are you having issues connecting to your Fitbit? Give me a few more details and I'll try to help out if that's the case 😉

K

Kristaps

One Hit Wonder

I have family premium account. How to connect with fitbit device Versa within current account? I am currently getting 1free month trial. How to connect with fitbit

Rob IgoAnswer

The OG

Hi @Kristaps

with fitbit only the master account holder on the family account (not the profiles) can add it to their fitbit.

Have a read of these guides:-

Fitbit get Started - https://support.deezer.com/hc/en-gb/articles/360000571689

and use Use Deezer on Fitbit - https://en.deezercommunity.com/your-account-and-subscription-5/fitbit-downloading-removing-and-listening-to-music-9067

any problems please let us know 🙂

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

Rudi

Ultimate Superstar

@Rob Igo Mr Fitbit Specialist 😉

Rob Igo

The OG

ha ha @Rudi I wish (I do love having Deezer on my Fitbit Ionic it's ace!)

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

Rudi

Ultimate Superstar

I agree @Rob Igo it's pretty cool, hopefully the integration gets better and better!

M

Markim

Roadie

I have just joined Deezer so I could download music to my Fitbit Ionic. But the Bluetooth connection does not work. I went online and could not believe how many people have the same problem. This makes this $300 Ionic a joke.
If Deezer is a partner with Fitbit I would think that they would be demanding Fitbit fix this problem.
I will be terminating my Deezer at the end of the month. Not Deezer’s fault.

Rudi

Ultimate Superstar

Hi there @Markim

Sorry to hear about your experience. Please check above to see if anything helps. If not, let me know.

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