[Desktop] BUG: App crashes when dragged to another monitor

I’m seeing the same issue. I have my main monitor and a second monitor on the right of the main monitor. When I drag deezer to the monitor on the right, deezer disappears/crashes.

Hello all! 

Have you downloaded the latest version of the app here? 

https://www.deezer.com/desktop/download/artifact/win32/x86/5.30.160

@Yula

So uh, the latest version is 5.30.250… 😏

https://www.deezer.com/desktop/download/artifact/win32/x86/5.30.250

I get the same issue for years with Windows Store official (and normally up to date) version (5.3.280).

Any info about resolution in that version ? (don’t want to manually update version with a separate setup)

I am sorry @djeepy1, but this is an issue we were never able to reproduce. 

Which is why we suggest updating the app. 

It might also be related to your display settings and not to the app. 

I get it on differents laptops and different screen configurations.

1. Connect an external screen
2. extend your desktop
3. be sure you don’t have the same resolution between screens
4. start application and maximize it on one of the screens
5. try to move application between screens or outside of screen with a mouse 

I can reproduce it each time. Anywhere. 

I have always had the same problem.
I’m currently using latest version (5.30.400) I’ve just installed on my new computer (windows 10 pro).

I can move the app on the screen where it was launched but as soon as I start moving it to another monitor, it crashes.

work-around : move the app from one monitor to the other by using [win]+[arrows]

Hi,

I too am having this issue.  I have had it ever since I installed the app, on 2 completely different machines both using different screens, graphics cards and different resolutions.  Referring to @djeepy1’s comment, these steps reproduce it every time.

I am on the latest version of the app and will also add that the logs being output by your application contains the errors which occur right before it crashes and are either:

[warn] WindowState: The position is out of bounds.

or 

[error] WindowState: Cannot properly determine the display id.

Same issue here...

Hey @Barendrecht @jaldeez!

Can you please send me the Windows version and the Deezer app version, please? And if possible a video of this issue. 🕵🏼

Thank you.