One Hit Wonder

Answered

Deezer Xbox App crashing

Forum|Forum|6 years ago
May 29, 2020
64 replies
2409 views

I start to play my music but after about a minute of me switching to a game, it crashes. It is up to date and I've tried reinstalling.

Best answer by Скаваротти

A new version of the Deezer app for Xbox has been released and I like it. If you fix a few more old bugs, it will get even better:

1) The cover of the playlists created by the user when entering the playlist is not synchronized on Xbox, either the earliest version of the cover or a collage of artists' albums is displayed;

2) There is no sorting inside the playlists created by the user;

3) The music compositions added by the user to Deezer stutter and stumble when playing on Xbox for a while;

4) And most importantly, the music playback in the background stops after a while.

Adding an app update on the Xbox platform is paid for the developer, I understand that. You can already use this version of the application and not feel annoyed, but if you remove the remaining bugs, it will be a holiday I was harsh with you, but there were reasons for that, please don't take offense at me. Thanks to Deezer, but special thanks to those who made it a little better.

Mohammed sachit

Guitar Hero

Yes me too always crashes when playing games on my xbox

The app needs a lot of work

Music is life keep it coming

Rudi

Ultimate Superstar

Thanks for reporting this @Mohammed sachit @seoklvr, we were under the impression this was working fine.

Could you please give us some more details about your Xbox system and app version so that I can pass them on in the shape of a report?

Is this happening when you switch games? I'd be grateful if you could explain the steps to reproduce it :thumbsup_tone2:

Y

Yellowbean

Guitar Hero

@Rudi

I've have exactly the same problem form the moment the app was launched on Xbox... you set yourself up switch to your game and everytime it crashes a few moments after no matter what game your playing very infuriating a fix would be awesome it only works if you stay on the app which I don't think it was intended for.

The version I have installed on my xbox one s is 4.1.0.70 if that helps..

Rudi

Ultimate Superstar

Thanks a lot for letting me know @Yellowbean I hadn't seen this report before. I'm gonna pass it to our devs so they can look into it :v_tone2:

Rudi

Ultimate Superstar

Hey again @Yellowbean and all,

Our devs are working on an update that will look to fix this - stay tuned :wink:

Y

Yellowbean

Guitar Hero

@Rudi

Awesome! 🤘🏼

Y

Yellowbean

Guitar Hero

@Rudi

This problem has not been resolved yet.

The app will only let you listen to the Flow while playing games if you try playing your own playlist or someone else's it freezes and shuts down after a few moments it won't even play a full song unless your playing the Flow

Please help!! I'm on version 4.2.29.70

Rudi

Ultimate Superstar

Thank you for chasing us on this one @Yellowbean - I was under the impression it was fixed. I've reached our devs about this, so they can look into it. I'll get back once I get a response :v_tone2:

D

DJ2052

Roadie

Been using the Deezer App on the Xbox Series S since yesterday and this keeps happening. Open the app, start music, switch back to a game an within 10 seconds the Deezer App just closes. Happens 9 out of 10 times. It's very annoying.

App version is 4.2.39.70

Rudi

Ultimate Superstar

Thanks for reporting it @DJ2052

I believe this is the first report for the Series S - we needed to know how it performs. Have you tried any troubleshooting like, for example, reinstalling the app after restarting the console?

Keep us posted :nerd:

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