Question

Deezer won't play on Google Home, it's not linking

  • 18 October 2020
  • 1 reply
  • 18 views

I have linked Deezer on my iphone Google Home app and set it as my default music player, but when I ask my Google Home Mini to play from Deezer,  the voice assistant says "your Deezer account needs to be linked first. You can do that in the Google Home app". I've tried unlinking my Deezer account,  logging out of Deezer on my other devices, rebooting my phone, resetting my password, and re-linking Deezer again several times, but I keep getting the same error message. I have a new Deezer Premium account in the trial period.


1 reply

Userlevel 7
Badge +5

Hey @Tofieldia 

Sorry about your experience, and thank you for reporting this to us.

When you link your Deezer account to the Google Home device, does your phone prompt a web page to appear? If yes, I recommend you to clear cache and cookies for that browser, to see if it helps.

I've also had a look at your account and saw that your Google account was linked to Deezer. Try avoiding that and only using your email address and password to login to Deezer when linking. Let us know how it goes :thumbsup_tone2:

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