Deezer not working on Fitbit: unexpected error occurred

Forum|Forum|6 years ago
October 27, 2019
124 replies
5261 views

I have a Samsung Galaxy Note 8 and i just purchased a Fitbit Versa 2. I have tried for 2 days straight to get Deezer to work on the watch with no luck.

I get to the point twhere i type the activation code from the Deezer app onto my Versa and then it says “Link accounts” - every time i do this I get a message “Uh oh, unexpected error occurred”.

Can someone please help!!

Best answer by Karl Cross

Hey @Karl Cross

Thanks for reporting it, @Rob Igo told us too. We're aware of the issue and our devs are investigating this at the moment. Please bear with us and keep updated here :v_tone2:

Hi. This seems to be working as of this afternoon. I'm not sure if the Devs corrected it,.or it sorted itself. Either way. Thanks for the support 😊

Show previous replies

Rudi

Ultimate Superstar

Thanks for coming back, I've passed your details forward to our devs who are still investigating the issue @Ketchup :thumbsup_tone2:

M

michaelmarcmarcel

Roadie

What seems to work: log out of your Deezer account on your phone. Someone should state that here after people try all these other things and get frustrated...