deezer not opening on fitbit app. says cannot verify subscription because wifi not connected

i am having same issue very frustrating , unlinked linked removed device etc… no luck

hi i have uninstalled the deezer app from my fitbit apps reloaded it , unlinked my smartphone from where my fitbit syncs from re linked it , upon starting it up it says need to verify wifi connection to authenticate account and nothing. , have gone to fitbit.com/deezer to enter a authentication code but the deezer on the smart watch will not produce 1 just keeps telling me account expired. very frustrated it was working well , it says you need to ck in every 15 days to ck lic. and it is always on a charge next to the phone , wife is very disappointed she cannot listen to her music on her walks .

This is exactly the same thing I am going through. This just began 2 days ago. Prior to then it was working perfectly 

same here. I put my versa 3 on the charger to my laptop and it took several tries to “verify” my wi-fi connection. I went  back to try and download music from deezer and I received the same message I get on my phone:

verification required

Versa 3 hasn’t been able to  verify your subscription for several days. Please  double check wi-fi settings and place on charger.  

I have not been able to download music from deezer since last week. I was getting a uh oh cannot connect to the server error. 

Now it’s a non existing wi fi issue as my wi fi is fine.  

This is the current message I am getting after I did a factory reset 

I am also having this same issue. I've removed and reinstalled both the Deezer and fit bit app, placed on charge etc etc - but no luck it still comes up with:Deezer music expired. It's now been 5 days. 

My subscription is in tact, and I can log in via the mobile app - it is just my Fitbit device that is the issue.

Same for me!!! 

There seems a chance this could be a Fitbit system issue. Do they have an online/phone support desk?