Deezer is nor working with Squeezebox anymore

Forum|Forum|2 years ago
November 23, 2023
86 replies
2748 views

Me and several other users have trouble using their Deezer account with mysqueezebox.com Since two days it is not possible to login from mysqueezebox.com to Deezer. We talked to the developers of the Deezer plugin and they gave the following answer:

"FWIW: I've reached out to Deezer about the failures we're currently seeing. I see in the log files that those auth calls time out. They're not refused, nor would we get any error back. They just do not react at all."

As I understand you need to give a new configuration to the mysqueezebox.com configuration? Could you please give us this configuration or a direct technical email contact with a person who will respond? There are plenty Deezer X Squeezebox user having this issue. We do not want to move to Spotify or Quobuz who give support to mysqueezebox.com

Please help us!

@Andrewj27 @tsrautia @dakotaro @deschman @frorqf13 @bratman @spike589715

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Best answer by richgray83

Just got this:

“Our developers have been notified of this issue, and they are actively working on resolving it. We expect the issue to be resolved in the next update scheduled for Monday. We appreciate your patience and thank you for bringing this to our attention.”

Fingers crossed for Monday.

gdchillnew

Rising Star

I also have the same problem. I would like to use deezer in the future. But I need the support for the squeezebox.

gdchillnew

Rising Star

I got the following answer from deezer support:

Thank you for your message. Unfortunately, Squeezebox is not a supported device by Deezer, so we do not have any troubleshooting for it. Please be so kind to reach out to Squeezebox support for assistance. Kind regards, Osvaldo Customer Care Agent

B

buttyradioAuthor

Rising Star

I got the following answer from deezer support:

Thank you for your message. Unfortunately, Squeezebox is not a supported device by Deezer, so we do not have any troubleshooting for it. Please be so kind to reach out to Squeezebox support for assistance. Kind regards, Osvaldo Customer Care Agent

We are in contact with one of the Squeezebox developers. He says that a Deezer developer would have to update the mysqueezebox.com configuration so that they could switch over to a OAuth-flow. Unfortunately, they are not able to get in contact with one of the Deezer developers. That is the reason I try to get a direct contact to one of them with this thread.

B

Baerengraben

Guitar Hero

I do have the same Problem. Deezer is not working anymore with my Squeezeboxes. I'm a Deezer Family User and don't want to change to spotify. Please answer the requests of the squeezebox developers in order to keep the Squeezboxes connected with deezer.

gdchillnew

Rising Star

I hope some deezer developers are reading the community comments. In the past I got always great support from the deezer team (also on the deezer app on the squeezebox server) and I was a bit shocked by the answer above.

J

jankei

Guitar Hero

I have the same problem since yesterday. I always get “Invalid username or password.”.

A

alex31876

Roadie

dear deezer programmer professionals. please help us. every good nerd with programmer's honor must support projects like squeezebox. please. i don't want to be forced to switch to spotify. thx. gn8

J

jelbear

Roadie

I’m having the same issue, no deezer access via our home squeezebox system for the last few days.

Its unfortunate, as 90% of our family’s deezer use is via our home squeezebox multiroom system, if not fixed we will have to go with another provider.