Deezer HiFi icon disappears when I stream to Chromecast Audio

Forum|Forum|6 years ago
August 22, 2020
121 replies
6896 views

Hi ,

The HiFi icon is visible otherwise, but it disappears all of a sudden when I start casting to my chromecast audio.

Does this mean the audio isn't HiFi anymore while casting?

I'm on deezer beta btw

Pinned Reply By Rudi

Hey @semektet

So I've got a reply from our developers. It's normal and intended behaviour. Once you start casting, the logo "leaves" the app and shows up on the album cover in your TV, for example. Because your device isn't a TV, you don't see that. But your actually still streaming FLAC :relaxed: thank you for your patience and for your understanding!

Rafael.

Ultimate Superstar

Are you casting using Chromecast audio to compatible device to Deezer HiFi?

H

hari_sankar98Author

Hi Rafael,

I am casting from my android phone to Chromecast Audio (high dynamic range enabled). Chromecast audio output is connected to my Yamaha AVR through optical cable.

H

hari_sankar98Author

Hi ,

Any updates on this??

J

jeanmi

Roadie

Hi Rafael,

I noticed the same issue than hari_sankar98. when I’m connect through USB on my DAC, I have the HIFI icon displayed. when I cast with CCA the icon disappear.

I’m using a Topping E30 DAC (connected on USB or on CCA via toslink optique)

J

jeanmi

Roadie

actually I’m on trail Deezer HIFI, and want to take a promotional 1 year contract with Deezer HIFI, but it make sens only if my signal on Chromecast still on HIFI. On the application, audio setting, (custom) I’d select HIFI resolution.

Rudi

Ultimate Superstar

Hey @jeanmi @hari_sankar98

I'm currently checking this with our devs to be 100% - at the moment, I have the info that we're unable to stream HiFi to Chromecast Audio, only Chromecast.

Please keep these settings in mind:

D

DaBlanco

Roadie

Same issue here...

Hifi is displayed when playing on the phone but as soon as streaming to Chromecast HDMI or Chromecast Audio is initialized the hifi icon disappears.

tested on my iPad, iPhone and android tablet.

would like to know what the actual streaming audio quality is.

hope this one can be solved soon. Chromecasta are hugely popular to cast to but Deezer app should support hifi to them.

D

DaBlanco

Roadie

One way to get the HiFi icon to display when streaming to Chromecast:

when using Google Chrome browser version of Deezer on my Windows 10 laptop I am able to cast to Chromecast with HiFi icon displaying and to me the sound is clearer.

so the iPhone and Android apps do not appear to support HiFi casting at this time which is a major issue.

Rudi

Ultimate Superstar

Thank you @DaBlanco

Will forward these to our devs! Could you please take a screenshot of your streaming settings from both apps, iOS and Android, so that I can attach to the report to our devs?