Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

As soon as DEEZER Hifi works on HEOS I am willing to change my Premium into a HiFi subscription.

I am also willing to beta test it asap. Up to now I am patiently waiting as I am not really interested to change to a different service provider, but if I do not see this moving within the next 3 months, I may change my mind (too)!

Right now I am transfering my Deezer playlists to Tidal as I saw after the 4 months / 1 euro the subscription for HiFi AND Master is only 1 euro more than Deezer hifi. My mistake was that I read the prices in euro when they in fact were in romanian RON. Even if your curated playlist are better, I mostly made my own lists tht I don't have to rebuild once more. And the lost/missing songs are 50 from 5000. I see no reason to pay twice for the same thing. I will downgrade my subscription from Deezer hifi to free. I hope that my lists will be kept just in case you fix hifi with Heos.

Really appreciate your honest feedback on this, guys @Lentzi @UGatDeezer @Dmitri Weissman I know it isn't easy to accept. You pay for HiFi and you have an expensive system just there, waiting for it.

But don't worry, I'll keep monitoring this with our devs who are working with HEOS and I hope to have good news in due course 

Yes, downgrading to a free Deezer account does not change your saved playlists, only the audio quality is MP3 at 128kbps then, and you cannot download anything for offline mode anymore. Also you will only get 30 seconds excerpts of an on-demand song then.

Any progress whit the new Denon features?

Here in Sweden it's many Denon user's that's interested of a good hifi solution. 

Thanks Robban

Hey, Robban @Robert swe 

Thanks for asking. Progress, yes.

But it's too early for more details to be disclosed. Work is being done and doesn't depend on us at the moment.

As soon as I hear more, I'll be coming back here 

Had to cancel my HiFi subscription and give up on Deezer as well due to this. What is the point of HiFi subscription if we cannot use it with the equipment designed for HiFi listening?

Hopefully you guys sort this out before Spotify releases HiFi support which they announced. I imagine they will be smart enough to ensure integration with HEOS devices to begin with.

As a software engineer i find it outright unbelievable that this feature takes more than 3 days to complete, and i am being grateful here. How hard can it be to check if a user has active HiFi subscription and if so play FLAC otherwise use mp3 ? There is already HEOS-Deezer integration, not like everything has to be done from scratch.

Even the option where you directly cast to Heos devices should not possibly take more than a couple of days…

We cannot even get an ETA for this, really unbelievable.

Hey @dmit 

Sorry to see you go.

You'll see that in Tech, giving a timeline is already difficult, let alone when it's a partnership and there are 2 brands involved.

We know that HEOS is working on sorting this out and our developers are collaborating with anything that's required from them. Please register your support for this integration with HEOS as well. Development is on their side so they might be able to give you a rough estimate 

Thank you for your understanding!

Just signed up for the HIFI account, and it’s not working with HEOS. MP3 only. So I guess I’ll be streaming elsewhere! :(

Hey @Killcrystalz 

Thanks for reporting here.

As you can see from my replies in this thread, HEOS is working with us to enable this