Hitmaker

Deezer does not work via Chromecast

Forum|Forum|4 years ago
February 10, 2022
65 replies
6292 views

Since yesterday afternoon, my connection to Deezer via Chromecast built in has not worked. I have a streamer Pioneer n-30ae At first I thought there was a bug in the streamer but other apps- for example TuneIn normally work over Chromecast. I did everything possible to solve the problem, but without success. I restarted the streamer and modem, reset the device, uninstalled the Deezer app from my phone, and reinstalled, cleaned the cache, tried the beta version. Nothing helped.Deezer via Chromecast doesn't work. Can you please help me? The fault must be on Deezer side. It's never happened before. Thank you

chromecast

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Placido09Author

Hitmaker

From Thursday afternoon, I can't fully use your paid service. So far, no one from you has commented on this problem of not being able to stream losslessly via Chromecast. When will this service be operational and will I receive compensation? Chromecast is your only lossless wireless transmission. Unfortunately, it hasn't worked for four days.

Crazy about music

D

delivix

Guitar Hero

I have this same problem as well. It started last week for me too. I think there is a problem with the connection between Chromecast and Deezer services.

I have tried to cast Deezer to my Chromecast by both the app on my phone and the web-player on my laptop and neither works. In both cases I have the option to cast to my designated device (my TV via a Yamaha AV receiver) - the receiver and TV act like they have received the request because it will switch to the Chromecast input and the screen will change - but then it does nothing and the request times out.

I know my setup works because other apps on my phone and laptop are able to cast successfully (I have tested with YouTube, Now TV and BT Sport apps) - the only application that is not casting properly is Deezer.

I’m using a Chromecast plugged into a Yamaha RXV 479 AV receiver, feeding into an LG OLED TV. The Deezer app on the TV works fine.

Placido09Author

Hitmaker

I have registered for a 30 day trial version of Tidal and it works without problems via Chromecast..

Crazy about music

B

Brecht

Roadie

I’m having the same issue. Deezer won’t connect with google speakers. They all work fine as it works when playing Spotify. Hope this gets resolved asap!

Yula

Deezer Staff

Hey everyone, as I posted in other threads our technical teams are aware of this and I will keep you posted.

(She/her) add your pronouns to your signature!

Bevster

Hitmaker

I can echo this, Chromecasting to Sony STR-DN1080 has stopped functioning in the past few days. Tried from iPhone and iPad. Tidal YouTube music and Tunein are all working fine.
symptoms are that the device can be seen but upon selection just stays ‘loading’. The device does turn on.

A Google home speaker and Chromecast audio do work, so this maybe a 1st gen Chromecast issue. The Sony has Chromecast firmware 1.36.145853

I notice the Google home and my Chromecast audio have 1.56.

Thanks

L

lenuisible

Roadie

Same here, Deezer with my Jbl with Chromecast built in doesn't work (web browser, iPad, Android versions). Utterly annoying...

P

p341

Guitar Hero

I have the same problem. So weird that this suddenly stopped working. I really don’t want to move to Tidal, so please sort this out asap, or at least let us know what is going on (even if you do not know precisely yourselves).