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One Hit Wonder
June 8, 2021
Answered

Deezer desktop won't open on my mac

  • June 8, 2021
  • 65 replies
  • 3931 views

My deezer desktop on a Macbook won't start nor open. This started when i updated the app. What can I do?

Best answer by jeremybonan

Hello,

6.0.270 out now seems to fix the notarisation bug. Finally! Deezer will open “naturally”.

Let’s see if it also fixes autoupdating…

Despite being a more minor issue, the macOS icon has been made too small for Finder since 6.0.260…

Now let’s hope that Deezer moved away from the older Electron framework (v12 vs. current stable being v31-v33), that it becomes Apple Silicon native, and that AirPlay 2 instant streaming is included. 

65 replies

José.Deezer
Deezer Staff
Deezer Staff
February 11, 2025

Thanks ​@jeremybonan we are releasing soon the version 7.0.20

Please let us know if the system will update automatically. Keep in mind that you might need to close the app and reopen it.

JSousa
Hitmaker
February 13, 2025

@José.Deezer No autoupdate prompt on macOS (nor Windows) despite 7.0.20 being available for download.

José.Deezer
Deezer Staff
Deezer Staff
February 17, 2025

Hi ​@jeremybonan I just checked with the team and seems that the fix is still under review. 

I have misunderstood their previous communication. Sorry for that.

When new info arises, I will let you all know. Thanks

JSousa
José.Deezer
Deezer Staff
Deezer Staff
February 17, 2025

Hi ​@jeremybonan can you provide us with your OS system Mac and Windows (as it seems you have both systems) and Deezer app version. Thanks

JSousa
Hitmaker
February 17, 2025

Sequoia 15.3.1 and Windows 11 (24H2)

Deezer was 7.0.10

José.Deezer
Deezer Staff
Deezer Staff
February 18, 2025

Hi ​@jeremybonan the fix for the auto-update was implemented in version 7.0.20. So to get that version, you still need to update it manually from our website - https://www.deezer.com/explore/download/. Thanks

JSousa
Roadie
February 20, 2025
José.Deezer
Deezer Staff
Deezer Staff
February 20, 2025

Hi ​@dekovach thanks for raising this topic. 

Indeed, we are aware of that issue on for Mac.

We will deploy during this afternoon a fix to restore the previous behaviour. 

In the coming weeks, a more robust fix will be deployed. Stay tuned.

JSousa
Hitmaker
February 27, 2025

For follow-up ​@José.Deezer,

7.0.31 available for download on the website, but not offered for autoupdate on 7.0.20 at least on macOS.

 

José.Deezer
Deezer Staff
Deezer Staff
February 28, 2025

Hi ​@jeremybonan indeed, that is correct. Apologies for the missing leading in my previous message. There was a regression in that version 7.0.20.

You need to download manually this version 7.0.31 from our website - https://www.deezer.com/explore/en-us/download/ and from now on, the auto-update issue should be finally sorted according to our developers.

Also, this new version as sorted the sync issue between desktop and web player and mobile app and the issue of launching the app when you start your PC session.

Any feedbacks on this new version, please share it with us. Thanks

JSousa