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Chromecast not playing uploaded MP3s on Deezer

Forum|Forum|7 years ago
October 14, 2018
45 replies
1186 views

It used to work, but now my uploaded MP3s do not play in Chromecast. They still play fine when playing via the Android or Desktop apps.

Best answer by Superschlumpf

@americanjeff

Hi,

i‘m not sure if it‘s a legal restriction or a technical one preventing to cast uploaded mp3s.
First i also thougt it‘s a problem of licences and the reason because casting uploads on other services is possible, because they have a matching function for uploads, so that in the end it‘s not an uploaded file but a matched original server file that is used for casting. And for this file there is a licence. Apple and Google are using such an upload matching and as far as i know Deezer does not use matching.
But i testet on Googles YouTube Music with some personal uploaded files of mine that are not available on Googles catalogue. These files can‘t be found by matching and have been physicaly uploaded. So Google has no licences for these songs if they are‘t in their catalogue.
But also these files can be played by casting without any problem.
This as a fact imho it only can be a technical Problem and not a legal one.

Show previous replies

Jessica.Deezer

Hitmaker

@benedikt.winder could you send us a screenshot of you are seeing when you try to play your own mp3s? 🙂

B

benedikt.winder

Rising Star

Thanks for your reply. On Android it looks like this. It skips all tracks and then it doesn't play anything. Do you need some further information? Best regards.

Rudi

Ultimate Superstar

Hi there @benedikt.winder

Have you tried reinstalling the app and uploading them again to see if it helps?

B

benedikt.winder

Rising Star

Yes i've reinstalled the app. Also i have reuploaded my mp3s. Not all but for testing some. The problem is not only on Android. Also on Windows with Chrome.

Flo.Deezer

Ultimate Superstar

Hi @benedikt.winder can you please tell us exactly which devices you are using, which versions of the app these devices are on etc.? We need more details about this in order to pass this on and look into it more closely.

B

benedikt.winder

Rising Star

Hi! Thanks for your reply. Sure i have more information.

Smartphone: BQ Aquarix X2
Android Version: 9.0 Patch Level April 2019
Deezer Version: Latest Beta (6.1.2.44)
Chromecast Audio Frimware Version: 1.39.154182

On the PC:

Windows 10 1809
Chrome Versin: 75.0.3770

Do you need any further information? Thanks!

M

Magus

Guitar Hero

Same Issue here.
Using android 7.0 on my Samsung Galaxy S5 Neo. I just updated to latest deezer's version (6.1.7.111) after seeing this issue and still not working. Same issue that benedikt.winder has. Skips all the songs on cast but when playing directly on jack no problem.

I also have the latest version of ChromeCast 1.40.156414.

I'll try reloading the files.. but they were added 2 days ago... It's not very convenient if I have too reload songs every time I want to cast.

O

Ondrej.hav

Roadie

Same problem here.

Samsung Galaxy S10

F

funkyl

Roadie

Similar issue here but with Google Home Hub rather than Chromecast (same process really though). Uploaded songs don't cast and in some cases disappear from the playlist entirely. Looks like this issue has been going gor over a year now without resolution.

Pia.Deezer

Ultimate Superstar

Hi @funkyl due to music licensing restrictions it is not possible to play own Mp3’s via Chromecast / Google Home. Apologies for any inconvenience caused.

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