Can't connect Deezer Wear OS (Galaxy Watch 4) with my account

When I first got the watch it all worked well, I downloaded some of my own MP3 via Deezer web and added to playlist, those didn’t show up in the watch app so I uninstalled the app and now I cant sign in, having the same issues, done everything recommended and it doesn’t work, uninstall, reset etc, disabled beta...no joy, bit pants tbh.

Same galaxy 5pro. There is no chance to log in

Here it happened the same. First connection was ok. After that the app didn´t refresh new musics and playlists.I uninstalled and it didn´t connect anymore.

“Kaltum (Deezer Support)

4 Dec 2022, 08:45 GMT

Hello Martin,
 
It seems there is an issue with the watch. I will ask our Android team to check it. Is it possible to send me a screenshot or a video.
 
Sorry for the inconvenience 
 
Kind regards “

This is the answer I got from the deezer team. I sent them a screenshot and described the situation. I don't know who works there, but they don't listen to what they are told, only the automatic answer is that it's the watch's fault. Even though I told him to check the forum how many people have the same problem
 

Same problem here: first it says “connecting” and then “hold your phone close to your watch to log in”. Nothing happens on the phone. I am not in the Beta program, there’s no other login options and I de-installed/installed multiple times on both the watch (Galaxy Watch Classic 4) and my phone (Samsung Note 20 Ultra). Should all be very compatible. 

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Kaltum (Deezer Support)

5 Dec 2022, 16:58 GMT

Hello Martin,

Our team found an issue on Android mobile app, the team will publish a hotfix today for release 7.0.18 to solve the issue.

Please check Google store later on for this version.

Thank you 

I just got an email from deezer. Hope it helps. 

Thank you @ELI137 for sharing this information. 👍

I just posted this in the German deezer community.

Hopefully the bug will be fixed with hotfix release 7.0.18.

Here also broken, Galaxy Watch 5. Hope the fix is there soon! Hopefully before I go to the competitor. 

still no working

I just bought a yearly subscription because Tidal didn't support Wear OS. And it turns out that Deezer doesn't work either. Same problems as mentioned above. I'll wait a few days and if it doesn't work I'll just go elsewhere.