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One Hit Wonder
Jun 8, 2025 11:55 AM UTC
Answered

"Access Denied" attempt at login following prompts on connecting Garmin watch to Deezer account via Garmin Connect App

I recently purchased a Garmin Venu 3s and am trying to connect the Watch to my Deezer account. I have done the following:

Download Deezer app on Mobile Garmin IQ app

Open Deezer app on watch

Follow prompt to open Garmin Connect app on phone

The page that loads reads the following ‘Access Denied. You don’t have permission to access “http://connect.deezer.com/oauth/auth.php?” on this server ….’ ref code etc etc

 

Has anyone else encountered this and found a solution?

Hitmaker
Jun 10, 2025 9:51 AM UTC

Hello, the Garmin Connect issue you all reported has now been resolved and should be working again.
Please stay close to your Wi-Fi router when syncing with Deezer and let me know if everything’s back to normal.
Apologies for the inconvenience

Everything works! Thanks for the quick repair

8 replies

Roadie
Jun 8, 2025 2:34 PM UTC

I recently purchased a Garmin Venu 3s and am trying to connect the Watch to my Deezer account. I have done the following:

Download Deezer app on Mobile Garmin IQ app

Open Deezer app on watch

Follow prompt to open Garmin Connect app on phone

The page that loads reads the following ‘Access Denied. You don’t have permission to access “http://connect.deezer.com/oauth/auth.php?” on this server ….’ ref code etc etc

 

Has anyone else encountered this and found a solution?

Same issue on my side using a vivoactive 4, attempted multiple times, had it working a while back but think it's due to a recent update 😔

Hitmaker
Jun 8, 2025 2:52 PM UTC

Same on me ;( garmin epix gen2 I guess we have to wait for a hopefully quick update.

Guitar Hero
Jun 8, 2025 3:22 PM UTC

I have the same issue with my garmin fenix 7.

Please help.

Roadie
Jun 9, 2025 7:15 AM UTC

Same here. “Old” phoenix 7 solar, worked once, but when I now want to connect, I get same issue

Guitar Hero
Jun 9, 2025 8:23 AM UTC

I've been using it for more than a year and it stopped a few days ago.

 

Jaime.Deezer
Community Manager
Community Manager
Jun 9, 2025 2:11 PM UTC

Hello, the Garmin Connect issue you all reported has now been resolved and should be working again.
Please stay close to your Wi-Fi router when syncing with Deezer and let me know if everything’s back to normal.
Apologies for the inconvenience

Guitar Hero
Jun 9, 2025 2:24 PM UTC

Thank you!

Hitmaker
Jun 10, 2025 9:51 AM UTC

Hello, the Garmin Connect issue you all reported has now been resolved and should be working again.
Please stay close to your Wi-Fi router when syncing with Deezer and let me know if everything’s back to normal.
Apologies for the inconvenience

Everything works! Thanks for the quick repair