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One Hit Wonder
TrishB
One Hit Wonder
July 27, 2023
Answered

Enabling Deezer skill on Alexa

  • July 27, 2023
  • 12 replies
  • 518 views

No matter what I try I cannot get the Deezer skill to appear as an option in Alexa app. It was working yesterday and suddenly stopped. I am in Ireland so there should be no regional issues.

Best answer by GropplerZorn

hey @TrishB 

 

have you tried amazon support?

resetting your alexa device?

i’m in the US, and no issues here, but i’m not sure how much that means.

you’ve probably already seen the help page, but here it is anyway: https://support.deezer.com/hc/en-gb/articles/115005965745-Deezer-On-Amazon-Alexa

12 replies

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Roadie
Remiozo
Roadie
June 12, 2024

thank you for help to solve this problem,

below is a my conversation on amazon forum...

https://uk.amazonforum.com/s/question/0D56Q0000DLllEPSQZ/alexa-hasnt-played-music-via-deezer-for-2-days

GropplerZorn
Superuser
GropplerZorn
Superuser
June 13, 2024

Hey there @Remiozo 

I was able to confirm that the current support page is accurate, and that Alexa for Deezer is available in Australia, Brazil, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom, and the United States.

Other subscribers have used workarounds such as changing their skills region to a supported country to be able to use Alexa for Deezer.

Best of luck.

Deezer Legend
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