Error: requested content is not loading/fail to load content

Witam niestety blad występuje nadal 

Hi @MANIN STUDIO 

At this point, it's best to contact our support team so that they can offer step by step troubleshooting to help you along the way - if there's a problem with the tracks that you're listening to, they can also report it.

Had an error pop up while listening to playlists last month which persisted until I uninstalled, cleared cache, restarted my phone and reinstalled the app. Now songs get stuck loading and there's no error message.

I'm using a Samsung A90 5g on android 11. The app version is 6.2.26.58

Not happy with this obviously app technical error when I'm paying for subscription 

Hey @Tom Webb 

Is this happening on WiFi or mobile data? Do you have an SD card installed?

I've moved your comment here so that you can see the troubleshooting tips above 

The same applies to you @Schakers please follow the steps above.

I started experiencing problems with the app probably 3 months ago. Sometimes when I listen to my flow and a song ends, the next song doesn't start immediately and I get a pop-up to retry. Only after pressing the retry button it starts again. 

Need to mention that I updated the app already thinking this problem could had been fixed in a patch already, but it's not fixed. 

Hi @Daliana.Filimon 

Sorry to hear about that. Could you please try the troubleshooting steps from this topic, to see if it helps?

Hi @ivanojle 

Please follow the instructions from this thread first, and report back to us 

I have been a subscription user for years and today I cancelled it as every time I get into a playlist this happens, then I retry and retry and retry, then click next and it comes up again and again, really annoying while I'm working and not using my phone then my music stops.