Error: requested content is not loading/fail to load content

I have the same problem, not sure since when.. I found out that most of my 4g abonnement was toen because of deezer over the past few days.. 

No me cargan las canciones que ya descargue. Que sucede con la App? Si se supone que, si uno descarga las canciones o álbumes y sin datos o Internet la puede seguir escuchando. 

Hi all,

Thank you for reporting the offline/downloaded issue to us, our devs are working on it. Please check for app updates, and if there isn't any for you yet, try changing the audio quality settings to Balanced and redownload the tracks 

I am unable to access my downloaded songs when I am offline. I keep getting "Error loading content". I have read your fix to clear cache but this delete all my downloaded music. Honestly there should be a better way to fix this problem than deleting my over 3000 songs and downloading them all over again. It costs money. 

I have deezer family, my problem is that all the songs from my mp3s that are listed in a playlist are not downloaded with the rest of the songs in the downloaded playlists. This was possible before but not now.

@Rudi After installing the latest version, app keeps constantly crashing on opening. Previously I couldn’t use it properly offline, now I can’t use it at all.

Hello @qwertyfinger we are sorry to hear that. 

Could you please perform all of these troubleshooting steps again - in the order mentioned:

Please keep in mind this will remove any downloaded songs on this device, but you can easily download them again afterwards, from your “My Music”.

1. My Music >>> Gear Wheel >>> App Settings >>> Smart Cache>>> slide the blue button towards the middle of the line.
2. If you are using the battery saving mode on your device please turn it off for once and try to test Deezer again.
3. My Music >>> Gear Wheel >>> App Settings >>> Disc Usage>>>Clear All
4. uninstall Deezer
5. remove the SD card
6. restart your phone
7. reinstall Deezer (available on Google Play)
8. open Deezer and download at least one album or playlist and play one song
9. reinsert the SD card

If you have any further issues, please let me know 

Or. Here's an idea. Make an app that actually works. This app used to be really awesome. I have been a subscriber for 5 years and it used to be my favorite music service now it has too many issues. Each update seems to just break the app more and more. And they expect people to pay 10 dollars a month for this? Really? We are paying 10 dollars for a broken app! 

Hi @CoolBot98 we are very sorry to hear you have experienced so many technical issues. The Deezer app is actually working. We need to update the app so it is working with the new hardware and the new operating systems. I can see that you are still using an outdated Deezer version. Could you please follow all steps mentioned above your comment? That should fix the issues 🙂 Many thanks