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Answered

why an i getting adverts on my preium account?

  • November 5, 2023
  • 1 reply
  • 32 views
S
One Hit Wonder

Getting adds on my premium account 

Best answer by awesomemac

Hi @Sean.Norton, 

I could be possible that you are using the wrong email address. Can you please check your email address?  When did your Premium subscription start?

For more information, please go to:

https://support.deezer.com/hc/en-gb/articles/213810329-Why-Isn-t-My-Deezer-Premium-Subscription-Plan-Working-

Please let us know if you are able to use your Premium account without adds.

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    1 reply

    awesomemac
    Superuser
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    • awesomemac
    • Superuser
    • Answer
    • November 5, 2023

    Hi @Sean.Norton, 

    I could be possible that you are using the wrong email address. Can you please check your email address?  When did your Premium subscription start?

    For more information, please go to:

    https://support.deezer.com/hc/en-gb/articles/213810329-Why-Isn-t-My-Deezer-Premium-Subscription-Plan-Working-

    Please let us know if you are able to use your Premium account without adds.

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