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One Hit Wonder
Laura Kollárová
One Hit Wonder
October 8, 2022
Answered

turn off the application while listening to music

  • October 8, 2022
  • 1 reply
  • 54 views

Hello! 

I have a problem with the Deezer app for the last week. When I listen to music, the whole application shuts down at any time. It doesn't matter if I have airpods or not. I have no problem with anything else. I have already updated the application 2 times. What should I do to make it stop?Have a great day and thank you!
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    Best answer by Freezer

    Hi @Laura Kollárová 

    Sorry to hear you are having this issue. Could you please let us know which iOS model you are having the problem with, and also the iOS and Deezer app version you are running.  Sometimes iOS or the app just needs an update to the latest version to keep things running properly. Hope you can soon resume happy listening.

     

     

    1 reply

    Freezer
    Rockstar
    FreezerAnswer
    Rockstar
    October 9, 2022

    Hi @Laura Kollárová 

    Sorry to hear you are having this issue. Could you please let us know which iOS model you are having the problem with, and also the iOS and Deezer app version you are running.  Sometimes iOS or the app just needs an update to the latest version to keep things running properly. Hope you can soon resume happy listening.

     

     

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