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The Deezer APP does not work in my Iphone


Hi Folks, I have a problem with my Deezer App. Does not work but in my Laptop is working well.

Any suggestion about that.?

 

Regards

 

 

 

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4 replies

Zayn-T
Lucky Star
  • Lucky Star
  • 152 replies
  • July 15, 2022

Hi @Elkin Jose Cardona Devoz 

There are global issues at the moment, affecting some platforms more than others with Deezer apps. They are actively trying to get everything sorted again. 


Same here! iPhone 11 ios 15.5

We are still paying for no service 😔


  • 0 replies
  • July 15, 2022

@Rouget L. Chamier R. 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying ā€œyou are not connected to internetā€.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5234 replies
  • July 15, 2022

@Elkin Jose Cardona Devoz @Rouget L. Chamier R.  the service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.
Thank you for your patience