Skip to main content
One Hit Wonder
May 8, 2020
Answered

Problem with instagram/snapchat story

  • May 8, 2020
  • 34 replies
  • 828 views

When I play music on iphone 11 pro max on my bluetooth device and I want to record story on ig or snapchat, music stop for few seconds ( about 4-5 seconds) and then it play. What is reason? I try it on iphone x and there not have problem but on iphone 11 I have that problem.

When i use other services ( tidal, spotify) it work without stoping music. 
 

 

    Best answer by Rudi

    We haven't had any reported problems since @Arjavi, so yes.

    Could you please reinstall the apps and let us know if it helps?

    34 replies

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    May 22, 2021

    That helps but not much, @Sali.Ab - the thread talks about Instagram/Snapchat story and now you're mentioning Bluetooth in your car as another issue.

    Please correct me if I'm wrong, but when I mean details, I mean a step-by-step for us to reproduce the issue you're having. I have the same handset myself with the same OS. Could you please confirm if you try to remove the app, restart the phone and redownload it?

    You can also go on Settings > About so that I could have the Deezer app version installed. All of this could be very helpful :relaxed:

    Roadie
    August 6, 2021

    Hi ,

    I have the same problem! But , when playing music through car play  via“ cable”  in the car . 
    my iPhone is : 

    iPhone Xʀ

    Version: 

    14.6

    -////-

    Version for deezer : 8.44.0 

     

    Before 2-3 years desszer working fine ! Please fix it ! Other app’s working fine and don’t want use the others !! 
     

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    August 7, 2021

    Try performing a fresh install if you can @KhoudF 

    Remove the Deezer app, restart your XR and reinstall the Deezer app.

    Is this happening to the same tracks? If yes, you might want to post the link for them here so that I can check it out :relaxed:

    Roadie
    April 16, 2022

    The problem is still there, the 4-5 sec silence gap when pressing record od these two applications, i have iphone 11 pro IOS 15.4 (19E241) and Deezer (9.10.0.3). I tried reinstalling, the problem is still there. Is there some kind of lifehack to overcome it?