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Problem with instagram/snapchat story


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  • Hitmaker
  • 2595 replies
  • March 27, 2021

Good day.

Which problems do you have sharing to Instagram? Is no more available to share?


  • Tiny Dancer
  • 6 replies
  • March 27, 2021
Rudi wrote:

We'll look into that @Arjavi thank you for submitting your details.

In the meantime, keep an eye on 8.34 to see how this performs with it :thumbsup_tone2:

Hello Rudy, this issue is still occurring, I don’t think you have addressed it in your update. Could you please try to fix this. There has been two more updates with no fixes. Please address this issue


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14316 replies
  • March 10, 2021

We'll look into that @Arjavi thank you for submitting your details.

In the meantime, keep an eye on 8.34 to see how this performs with it :thumbsup_tone2:


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14316 replies
  • Answer
  • February 27, 2021

We haven't had any reported problems since @Arjavi, so yes.

Could you please reinstall the apps and let us know if it helps?


  • Tiny Dancer
  • 6 replies
  • February 26, 2021
Kevin Deezer wrote:

Hello @Sharkooo, thank you for the feedback, I’ve been told by other users that they also have this issue when using Bluetooth. Our teams are now aware of it, hopefully we can get this fixed soon enough.

Have a nice day

Were you able to find a fix for this issue? Am currently experiencing it on my new iPhone 12 mini. iPhone and Deezer are both fully updated to date.


  • Tiny Dancer
  • 6 replies
  • February 26, 2021
Sharkooo wrote:

When I play music on iphone 11 pro max on my bluetooth device and I want to record story on ig or snapchat, music stop for few seconds ( about 4-5 seconds) and then it play. What is reason? I try it on iphone x and there not have problem but on iphone 11 I have that problem.

When i use other services ( tidal, spotify) it work without stoping music. 
 

 

Was this issue ever fixed?? Currently having it still with my new iPhone 12 mini


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14316 replies
  • May 21, 2020

Hey @Azer 

Sorry to hear that. Have you tried reinstalling both apps to see if it helps?


  • Author
  • Runaway Baby
  • 2 replies
  • May 17, 2020
Rudi wrote:

Thanks for coming back @Sharkooo what OS have you got on your iPhone? It could be the Bluetooth connection. Is this happen without Bluetooth too?

 

OS 13.4.1. Its only when my device is connected on bluetooth ( in car, or bluetooth speaker) but will Deezer find bug and try to fix it ? 


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14316 replies
  • May 16, 2020

Thanks for coming back @Sharkooo what OS have you got on your iPhone? It could be the Bluetooth connection. Is this happen without Bluetooth too?


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