One Hit Wonder

Answered

Problem with instagram/snapchat story

Forum|Forum|6 years ago
May 8, 2020
34 replies
846 views

When I play music on iphone 11 pro max on my bluetooth device and I want to record story on ig or snapchat, music stop for few seconds ( about 4-5 seconds) and then it play. What is reason? I try it on iphone x and there not have problem but on iphone 11 I have that problem.

When i use other services ( tidal, spotify) it work without stoping music.

Best answer by Rudi

We haven't had any reported problems since @Arjavi, so yes.

Could you please reinstall the apps and let us know if it helps?

Show previous replies

A

Arjavi

Guitar Hero

I have updated my phone to the newest IOS, deleted and redownloaded deezer as well and there is still an issue. Could you please address this small bug in some sort of update.

Music stops for 4-5 seconds when connected to any bluetooth device and I try to record a video. It works with spotify and apple music but deezer seems to have the music stop playing.

A

Arjavi

Guitar Hero

We haven't had any reported problems since @Arjavi, so yes.

Could you please reinstall the apps and let us know if it helps?

I have updated my phone to the newest IOS, deleted and redownloaded deezer as well and there is still an issue. Could you please address this small bug in some sort of update.

Music stops for 4-5 seconds when connected to any bluetooth device and I try to record a video. It works with spotify and apple music but deezer seems to have the music stop playing.

Rudi

Ultimate Superstar

Sure thing @Arjavi

Thanks for coming back!

Could you please tell us your iOS version and Deezer app versions? I'm confident we can get that sorted in one of our next releases - if it's indeed a bug :thumbsup_tone2:

A

Arjavi

Guitar Hero

Sure thing @Arjavi

Thanks for coming back!

Could you please tell us your iOS version and Deezer app versions? I'm confident we can get that sorted in one of our next releases - if it's indeed a bug :thumbsup_tone2:

Yes I am currently running iOS 14.4 on an iPhone 12 mini. My deezer app version is 8.33.0 (8.33.0.3) . It is indeed a deezer bug, as I do not have this same issue on my iPhone SE with deezer, or with spotify on this iPhone (12 mini) I would greatly appreciate if you are able to fix this issue in your next update, other than that the app is working well. Just one issue please address. Thanks!

Rudi

Ultimate Superstar

We'll look into that @Arjavi thank you for submitting your details.

In the meantime, keep an eye on 8.34 to see how this performs with it :thumbsup_tone2:

Kearon.James.Scarrott

Guitar Hero

I can't share music to Insta stories anymore?? App is up to date, any reason why?

H

hpguru

Ultimate Superstar

Good day.

Which problems do you have sharing to Instagram? Is no more available to share?

A

Arjavi

Guitar Hero

We'll look into that @Arjavi thank you for submitting your details.

In the meantime, keep an eye on 8.34 to see how this performs with it :thumbsup_tone2:

Hello Rudy, this issue is still occurring, I don’t think you have addressed it in your update. Could you please try to fix this. There has been two more updates with no fixes. Please address this issue

Rudi

Ultimate Superstar

It could be a new one @Arjavi but thanks for coming back and letting us know :relaxed: