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Question

No Quick Access on iOS?

  • February 6, 2026
  • 4 replies
  • 25 views
A
One Hit Wonder

I tried reaching out to Deezer support but I’m getting nothing from what I’m assuming is an AI bot.

 

Short version:

Does quick access work for anyone on iOS?

 

Long version:

I have no quick access pins on iOS (iPad or iPhone). I DO have pins on my home PC. I can see what is pinned if I go to display settings > Homepage pins, but it always shows recently played first.

iPhone 15 Pro. iOS 26.2.1 (previously 26.2 with same issue).

I tried refreshing home page, deleting cache, force closing the app, reinstalling the app, updating iOS and rebooting, toggling offline mode off/on, wi-fi and cellular, unpinned everything and pinned a deezer playlist only before re-installing..

I don’t see any indication that it isn’t available in iOS, so…?

    4 replies

    awesomemac
    Superuser
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    • awesomemac
    • Superuser
    • February 8, 2026

    I also use Deezer on my iPhone 13 mini and iPad, and I do have the ‘quick access’ section visible on my iPhone.

    Don’t you have the top row, as shown in example 1?

    As soon as I tap one of the pins, I can edit them and add my own choices. See examples 2 and 3.

     

    A
    One Hit Wonder
    • Alucrud
    • Author
    • February 8, 2026

    It starts with “New Releases” on mine. I added an album to the pins this morning and it didn’t show up. I’ve included screenshots of it. The last screenshot is what it looks like when I open the desktop player on my iphone and you can see the pins on the left side. It works on my home PC as well.

     

    Home

     

    Settings > Display > Homepage pins
    Pinning to homepage
    Successfully pinned
    Same homepage
    Settings > Display > Homepage pins with new pin
    Opening a link notifications section while trying to troubleshoot. Seems to work in safari. Pins on the left

     

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • February 9, 2026

    Hi ​@Alucrud I’ve tested on my side and everything worked fine and could not reproduce the problem.

    Could you please make a video with the steps you followed in the screenshots above and share it with us in order to investigate and help you.

    Thanks for your help and apologies for the inconvenience

    A
    One Hit Wonder
    • Alucrud
    • Author
    • February 9, 2026

    https://www.youtube.com/watch?v=oa6sHKuuDo0
    Here’s a link to my screen recording. I’m talking through it as I do it if you need more info.

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