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MS2004 error



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Userlevel 7
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Hello all, 

Could you please tell the iOS version and app versions on your mobiles please? 

I’ve also done all of the steps and the issue is still there!! What is this error code? And why is it coming up more frequently?

I’ve done all of the above and still constantly get this error warning I might get a hand full of songs I can play/save maybe 4/10 I click on I can actually play, it’s not the first time I’ve had it either it works for short time then comes back to doing this 

Userlevel 7
Badge +10

Hello there @Sash

please follow the steps below and let me know how it goes. 

  1. Quit and relaunch the app
  2. Try another mobile (4G or Wifi)
  3. Empty Smart Cache
  4. Restart the phone
  5. Clear the app data
  6. Delete the app and reinstall it