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MS2004 error



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This is a really annoying bug.  The only way round it is to download the track to listen to it.  Experienced when searching for tracks or song titles on a regular basis - now comparing other subscription services for pricing as it’s not something I will put up with for long.

I’m getting the same error increasingly. It started a few months back. Very frustrating. 

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Hi @MattDowsett, thanks for your message.
As previously mentioned, it is important for us to gather as much information as possible.
Therefore, kindly contact our Customer Support here and provide them with all details.
Thank you.

Userlevel 7
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Hi @Sash,
 

I'm sorry to hear that you still have this problem.
 

To better understand your situation, could you let me know if your IOS is up to date and what is the playback context (Track mixes? search ? playlist? - use the header in the player).
 

Thanks