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Most of my downloaded songs desapear when internet is not avalilable like in flights

  • 24 April 2023
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Most of my downloaded songs desapear when internet is not avalilable like in flights. it has never hapenned in many years using Deezer. Putting in offline mode didnt work. I have a family subscription and my songs are saved in HIFI quality. 

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Best answer by Yula 25 April 2023, 12:55

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Yula
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Hello @Marcelo Blum, 

Are you sure you have downloaded them properly? 

Please check here: https://support.deezer.com/hc/en-gb/articles/115003884605-Listen-To-Deezer-Offline

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