Thanks in advance
Best answer by Davyboy31
View originalBest answer by Davyboy31
View originalI’ve just had my 8yr old come to ask me to update his Deezer app so he can continue to listen to his music. He has an iPad mini 2, same as his brother. Same issue, asking to update and no way to download the last compatible version. My guess is the App Store goes to look for the last compatible version however the developer hasn’t linked to it. Deezer’s issue.
I’m not buying an 8 year old a new iPad just to have the latest updates. My 8 year old wants to listen to music, he’s not interested in new features or workout moods. This isn’t about security, my bank account isn’t going to get rinsed if someone hacks my Deezer account.
This £18 per month family subscription is looking very redundant if the family can’t use it.
Family is more than a tech savvy couple who have time for worrying about the right track BPM at the gym, it’s about introducing children to a love of music. Sort it or we’re cancelling.
I just really don’t get this. This solution simply does not work. So what that means, is that I am pushed alllllll the way back to the stoneage. Option1: Get the VPN, go to the Piratebay via TOR, illegally download the music and then transfer it to the iPod of my daughter. Option 2: Jailbreak the iPod, find the old installation files in some dark corner of the internet and install them. Yet the only thing I want to do is stream music legally via Deezer. How is that “the best user experience”? Just build a “Deezer light” app that supports older versions and tell apple to stick there advice where the sun don’t shine.
Hey
- Go to AppStore
- Updates -> account (tapping on profile picture on the top corner right)
- Tap on "Purchased"
- Select the filter "Not on this iPhone"
- Find Deezer in the list and download !
Let me know if that works
it is very frustating. i have a iphone 4s that my daughter uses only for music, and it simply stoped login in. now she cries all the time she opens the phone that all here music is gone.
why cant you deezer keep the old versions working???
We do that for Android
With Apple, it's their recommendation, so it isn't a Deezer choice
And yes, it still works, but if you remove it, you won't be able to download it again. I have an old iPad with a vintage Deezer app too
Well, I found the reason why it didn’t work in my case (it still works). Nevertheless, I think you should review your support policy as a lot of people I know use older devices for playing music only or (in my case) having a not so expensive device that my kid can use.
Hey
Thanks for reaching out to us.
We currently support, as per guidance from Apple, iOS 12 or later.
Hi
Hi
To all of you: It is possible to download an older Deezer version if that previous version has been downloaded on that same device at some point before. Unfortunately, Apple does not give access to previous versions of an app when they have never been downloaded before.
In case the previous Deezer version was installed on another of your iOS devices at some point, you can simply log in with the same Apple ID and retrieve it from there. Please let me know if you have any further questions.
Although deezer now only works for ios 10 I found that if you go to your app store and scroll through your purchases you can update if from there. It then comes up with a message that the update is not compatible with your ipad s ios (in my case 9.3) and would you like to download an older version. When you agree to this it then downloads deezer and you can use it as normal. Have done this with all my other apps I previously had on my last ipad and they all work fine. Know this may not help everybody but stopped my frustations at not being able to download deezer just because I had older equipment (ipad 2)
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