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One Hit Wonder
November 17, 2018
Answered

Information about iOS requirements for Deezer app

  • November 17, 2018
  • 27 replies
  • 5719 views
I read it was possible to get Deezer from iOS 8 and up (https://www.deezer.com/us/devices/mobile), so I decided to buy an iPod 5 which supports iOS 9.3.5, but when I go to get the app from the appstore it says I need iOS10, which is a bummer. Did this change recently and the webpage is outdated? Or is there another way to install Deezer on iOS 9?
Thanks in advance
Best answer by Davyboy31

Although deezer now only works for ios 10 I found that if you go to your app store and scroll through your purchases you can update if from there. It then comes up with a message that the update is not compatible with your ipad s ios (in my case 9.3) and would you like to download an older version. When you agree to this it then downloads deezer and you can use it as normal. Have done this with all my other apps I previously had on my last ipad and they all work fine. Know this may not help everybody but stopped my frustations at not being able to download deezer just because I had older equipment (ipad 2)

27 replies

Roadie
June 4, 2021

Well, I found the reason why it didn’t work in my case (it still works). Nevertheless, I think you should review your support policy as a lot of people I know use older devices for playing music only or (in my case) having a not so expensive device that my kid can use.

Rudi
Ultimate Superstar
Ultimate Superstar
June 6, 2021

We do that for Android @AndiAdams because the developers of the OS allow us to.

With Apple, it's their recommendation, so it isn't a Deezer choice :thumbsup_tone2:

And yes, it still works, but if you remove it, you won't be able to download it again. I have an old iPad with a vintage Deezer app too :sweat_smile:

Guitar Hero
November 2, 2021

it is very frustating. i have a iphone 4s that my daughter uses only for music, and it simply stoped login in. now she cries all the time she opens the phone that all here music is gone.

why cant you deezer keep the old versions working???

Jaime.Deezer
Community Manager
Community Manager
November 4, 2021

Hey @kdkd you can download and older version adn keep listening to Deezer doing the following on your iPhone :

- Go to AppStore
Updates -> account (tapping on profile picture on the top corner right)
- Tap on "Purchased"
- Select the filter "Not on this iPhone"
- Find Deezer in the list and download !

Let me know if that works :nerd:

Roadie
November 21, 2021

I just really don’t get this. This solution simply does not work. So what that means, is that I am pushed alllllll the way back to the stoneage. Option1: Get the VPN, go to the Piratebay via TOR, illegally download the music and then transfer it to the iPod of my daughter. Option 2: Jailbreak the iPod, find the old installation files in some dark corner of the internet and install them. Yet the only thing I want to do is stream music legally via Deezer. How is that “the best user experience”? Just build a “Deezer light” app that supports older versions and tell apple to stick there advice where the sun don’t shine. 

Yula
Deezer Staff
Deezer Staff
November 24, 2021

@Brini18 We are happy to push feedbacks to our developers, but it’s important to understand that we have to keep updating our app and it’s also important for our users to keep up to date. Since iOS 15 now we just don’t support older versions of iOS, sorry!

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Guitar Hero
May 10, 2022

I’ve just had my 8yr old come to ask me to update his Deezer app so he can continue to listen to his music. He has an iPad mini 2, same as his brother. Same issue, asking to update and no way to download the last compatible version. My guess is the App Store goes to look for the last compatible version however the developer hasn’t linked to it. Deezer’s issue.

I’m not buying an 8 year old a new iPad just to have the latest updates. My 8 year old wants to listen to music, he’s not interested in new features or workout moods. This isn’t about security, my bank account isn’t going to get rinsed if someone hacks my Deezer account.

This £18 per month family subscription is looking very redundant if the family can’t use it.
 

Family is more than a tech savvy couple who have time for worrying about the right track BPM at the gym, it’s about introducing children to a love of music. Sort it or we’re cancelling.