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One Hit Wonder
torfindel
One Hit Wonder
November 17, 2018
Answered

Information about iOS requirements for Deezer app

  • November 17, 2018
  • 27 replies
  • 5753 views
I read it was possible to get Deezer from iOS 8 and up (https://www.deezer.com/us/devices/mobile), so I decided to buy an iPod 5 which supports iOS 9.3.5, but when I go to get the app from the appstore it says I need iOS10, which is a bummer. Did this change recently and the webpage is outdated? Or is there another way to install Deezer on iOS 9?
Thanks in advance
Best answer by Davyboy31

Although deezer now only works for ios 10 I found that if you go to your app store and scroll through your purchases you can update if from there. It then comes up with a message that the update is not compatible with your ipad s ios (in my case 9.3) and would you like to download an older version. When you agree to this it then downloads deezer and you can use it as normal. Have done this with all my other apps I previously had on my last ipad and they all work fine. Know this may not help everybody but stopped my frustations at not being able to download deezer just because I had older equipment (ipad 2)

27 replies

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Guitar Hero
Sergey.K
Guitar Hero
December 15, 2018
The first message in this thread appeared a month ago, but it is also impossible to download Deezer for iOS 9. Chromecast is poorly supported by Deezer, music is played intermittently. I thought it would work out with air play, but here again the problem. What to do, Search for another service?
Flo.Deezer
Ultimate Superstar
Flo.Deezer
Ultimate Superstar
December 17, 2018
Hi @Sergey.K this thread was created a while ago, sometimes it takes some time to update as we have our internal processes, but it should be updated soon. As mentioned above our iOS app works only from iOS 10 and above. There is nothing we can do about that.

If you are having problems with Chromecast please comment the relevant topics for that and indicate which devices you are using and which version of the app you have installed ;)

Please note that Air Play is a very different technology.
Roadie
hlefranc
Roadie
January 5, 2019
Hi,

Happy New Year!!

The IPad Mini iOS no longer support the app. I tried from the web. I am being asked to download the app...
Flo.Deezer
Ultimate Superstar
Flo.Deezer
Ultimate Superstar
January 8, 2019
Hi,

Happy New Year!!

The IPad Mini iOS no longer support the app. I tried from the web. I am being asked to download the app...
Hi there, you will need iOS 10 for the app to work, you cannot use the browser on tablets for Deezer. So as long as you have iOS10 installed you will be able to use the app to play Deezer 😉
Roadie
brunson77
Roadie
June 6, 2019
I have an old Ipod and now it will not work as I get a pop up message - To make the most of Deezer on your mobile, update your application now. No update for this version and I stayed with Deezer because it works on this Ipod. Regardless of supporting it, if it works do not require an update that will require me to purchase a new player.
Rudi
Ultimate Superstar
Rudi
Ultimate Superstar
June 7, 2019
Hi there @brunson77

Sorry to hear that. Please see this topic for more info on iOS compatibility.
Hitmaker
Davyboy31Answer
Hitmaker
January 12, 2020

Although deezer now only works for ios 10 I found that if you go to your app store and scroll through your purchases you can update if from there. It then comes up with a message that the update is not compatible with your ipad s ios (in my case 9.3) and would you like to download an older version. When you agree to this it then downloads deezer and you can use it as normal. Have done this with all my other apps I previously had on my last ipad and they all work fine. Know this may not help everybody but stopped my frustations at not being able to download deezer just because I had older equipment (ipad 2)

    Pia.Deezer
    Ultimate Superstar
    Pia.Deezer
    Ultimate Superstar
    January 13, 2020

    Hi @Davyboy31 that is correct. Thank you for your comment, I just marked it as best solution :slight_smile:

    To all of you: It is possible to download an older Deezer version if that previous version has been downloaded on that same device at some point before. Unfortunately, Apple does not give access to previous versions of an app when they have never been downloaded before. 

    In case the previous Deezer version was installed on another of your iOS devices at some point, you can simply log in with the same Apple ID and retrieve it from there. Please let me know if you have any further questions.

     

      Roadie
      AndiAdams
      Roadie
      May 30, 2021

      Hi @Pia.Deezer and @Davyboy31  , is the solution described above (by daviboy31) still working? It doesn’t work with my 9.3.5 OS I pad and I was wondering why. I managed to install a different app this way, but not the deezer app. Any ideas?

       

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      June 3, 2021

      Hey @AndiAdams 

      Thanks for reaching out to us.

      We currently support, as per guidance from Apple, iOS 12 or later.

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