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Geegee57
Guitar Hero
March 10, 2023
Answered

Deezer not updating albums to recently added

  • March 10, 2023
  • 5 replies
  • 79 views

Hi Everyone, 

 

So on my iphone when I go to recently added it shows all the albums in A-Z not recently added. This is annoying and I can’t seem to fix it. I have logged out, uninstalled the app, changed the settings, updated and even swapped iphone’s but still the same problem remains, it is driving me crazy.

I emailed Deezer but they were no help and just sent me a video of it working on an iphone using the same model number and build.

Any help on this would be appreciated 

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      Best answer by

      Hey @Geegee57 

      I can not confirm. It works for me. Sorting "Recently Added" sorts correctly. Stable version 9.34.1.0 on iPhone 13Pro

      5 replies

      Anonymous
      Answer
      March 10, 2023

      Hey @Geegee57 

      I can not confirm. It works for me. Sorting "Recently Added" sorts correctly. Stable version 9.34.1.0 on iPhone 13Pro

      Guitar Hero
      Geegee57Author
      Guitar Hero
      March 10, 2023

      I have no idea what is going on then. It really is so odd. Thanks for replying

      Yula
      Deezer Staff
      Yula
      Deezer Staff
      March 12, 2023

      Hey @Geegee57 

      I can not confirm. It works for me. Sorting "Recently Added" sorts correctly. Stable version 9.34.1.0 on iPhone 13Pro

      Can you send us a picture or video of what you see? 

       

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      Guitar Hero
      Geegee57Author
      Guitar Hero
      March 31, 2023

      Hi, sorry for late reply. I am still hoping someone can help. 

      I have enclosed pictures. 

      In picture 1, I added All the way jazz album today and also downloaded Armin Van Buuren Feel Again.

      As you can see Armin Van Buuren has disappeared from the list but yet shows as recently added

       

      In picture 2, this is after I closed the app and reopened it, now All the way Jazz Album has gone from the recently added and has sorted itself into Numbers, then A-Z. 

       

      In picture 3, I selected A-Z and as you can see it shows the same order as recently added which shouldn’t be happening. 

       

      I have tried uninstalling, reinstalling, logout, login, country settings, deleting some albums, clearing cache. 

       

      I’m out of ideas

      Yula
      Deezer Staff
      Yula
      Deezer Staff
      April 3, 2023

      Hey @Geegee57 I can see the same pic 3 times, can you send the others so I can understand? 

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