Answered

Deezer not updating albums to recently added

  • 10 March 2023
  • 5 replies
  • 41 views

Hi Everyone, 

 

So on my iphone when I go to recently added it shows all the albums in A-Z not recently added. This is annoying and I can’t seem to fix it. I have logged out, uninstalled the app, changed the settings, updated and even swapped iphone’s but still the same problem remains, it is driving me crazy.

I emailed Deezer but they were no help and just sent me a video of it working on an iphone using the same model number and build.

Any help on this would be appreciated 

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Best answer by Anonymous 10 March 2023, 08:56

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5 replies

Hey @Geegee57 

I can not confirm. It works for me. Sorting "Recently Added" sorts correctly. Stable version 9.34.1.0 on iPhone 13Pro

I have no idea what is going on then. It really is so odd. Thanks for replying

Userlevel 7
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Hey @Geegee57 

I can not confirm. It works for me. Sorting "Recently Added" sorts correctly. Stable version 9.34.1.0 on iPhone 13Pro

Can you send us a picture or video of what you see? 

 

Hi, sorry for late reply. I am still hoping someone can help. 

I have enclosed pictures. 

In picture 1, I added All the way jazz album today and also downloaded Armin Van Buuren Feel Again.

As you can see Armin Van Buuren has disappeared from the list but yet shows as recently added

 

In picture 2, this is after I closed the app and reopened it, now All the way Jazz Album has gone from the recently added and has sorted itself into Numbers, then A-Z. 

 

In picture 3, I selected A-Z and as you can see it shows the same order as recently added which shouldn’t be happening. 

 

I have tried uninstalling, reinstalling, logout, login, country settings, deleting some albums, clearing cache. 

 

I’m out of ideas

Userlevel 7
Badge +10

Hey @Geegee57 I can see the same pic 3 times, can you send the others so I can understand?