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Answered

deezer app crashes randomly on iphone 12

  • 7 October 2022
  • 1 reply
  • 204 views

The app Deezer on my iPhone 12 crashes randomly  after one song or a few seconds in. I have the 16.0.2 ios version and the most recent version of the app. Is there any way the app is gonna start working correctly again?

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Best answer by Freezer 9 October 2022, 14:35

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Userlevel 6
Badge +6

Hi @François Isabelle 

  1. Try turning the phone off and on again.
  2. If still not working, you could repeat the above step then logging out of the app and back in again.
  3. Finally, if all else fails, you could try uninstalling and re-installing the Deezer app.

NOTE: (2) and (3) will require re-downloading any off-line music you have. However, if you wait for a response from Deezer staff, they may be able to fix any issues on your account.

Best wishes