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One Hit Wonder
August 16, 2022
Answered

cant enter in my account

  • August 16, 2022
  • 2 replies
  • 51 views

Hello, I moved from Russia to USA, in russia my account didn’t worked as planned, but now in Miami I can’t log in into my account, what can I do with it?

when I enter as a yspp, it calls error

 It look like I was banned

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    Best answer by Yula

    Hey there @yspp

    Could you contact our Support here? 

    There might be different reasons why this is happening, 

    bt someone needs to check your subscription, so it is safer for you to do it via Costumer Care :) 

    2 replies

    ysppAuthor
    One Hit Wonder
    August 16, 2022

    Hello, I couldn’t t go in my account, ivan696petrov@gmail.com in Russia, now I moved to USA, Miami, and still can’t get in my account, it says error, seems like I got banned, what can I do to get in my account now?

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    August 17, 2022

    Hey there @yspp

    Could you contact our Support here? 

    There might be different reasons why this is happening, 

    bt someone needs to check your subscription, so it is safer for you to do it via Costumer Care :) 

    (She/her) add your pronouns to your signature!