Skip to main content
One Hit Wonder
October 19, 2018
Replied by Deezer

Two Factor Authentication (2FA) for Deezer

  • October 19, 2018
  • 66 replies
  • 6523 views
I really do not feel secure with simple login / password based authentication. When will Deezer have 2FA for its application and account. If you are not planning to have this feature soon, for me this will be one reason to stop using this service.

66 replies

One Hit Wonder
July 13, 2023

Hi there @lordofthefigs 

Thank you for your support. We're actually looking into this and other options to improve security, due to issues like the one you've had. It's very important to have your feedback so that the suggestion can take more priority :wink:

You should not rely solely on feedback from the community to prioritize the security of the millions of users you currently have; you should have the sense to do so yourselves. GDPR states that any entity handling personal information (such as credit card information) must take adequate measures to ensure the safety of that data, and with your total indifference I see heavy fines on the horizon, and they’re heading your way.

It’s been way too long already, just implement it. Thank you!

Rising Star
July 14, 2023

Can’t believe Deezer have not set up 2FA, this has been going for on 4 years. Just found out they were hacked and 240m account details, are circulating on the internet. Feel like cancelling my subscription, as fed up with getting hacked.

Rising Star
July 15, 2023

Crazy this was requested over 4 years ago and nothing has happened….. implementing 2fa is not that hard and nearly every website has it. Do it already, protect your customers!

Roadie
July 30, 2023

Just switched from Spotify to Deezer because I was unsatisfied with nothing happening on this front for years now, just to find this thread… This must be a joke, right?

At this point it feels like this must be some kind of agreement between the services or in the industry in general to ease botting. I mean this is a fundamental feature to ensure the security of user accounts. Even some small online Shops I've been ordering on have this feature implemented, but two of the major music streaming platforms don't, even after users complaining for years now and account stealing, selling & bottling seems to be a problem?

Rising Star
July 31, 2023

What would be the point of 2FA for deezer?. 
if you think 2FA you are probably savvy enough for using single use credit card numbers and unique passwords. 
which brings the risk, should   your account information been stolen from Deezer to only expose an e-mail address. 
Or am I missing something else?

Guitar Hero
July 31, 2023

What would be the point of 2FA for deezer?. 
if you think 2FA you are probably savvy enough for using single use credit card numbers and unique passwords. 
which brings the risk, should   your account information been stolen from Deezer to only expose an e-mail address. 
Or am I missing something else?

Someone gained access to my deezer account a couple of years ago and used it as if it was their own. IDK how exactly. Messed with my recommendations and favorites. I got a letter form Deezer warning me that someone logged in from another hemisphere. I logged them out and changed my password ofc, but this situation wouldn’t be possible with 2FA.

GropplerZorn
Superuser
Superuser
July 31, 2023

Having kids is a bigger threat to my recommendations and favorites than any external force could ever be. 
 

https://media4.giphy.com/media/igR5863TALcSk/giphy.gif?cid=2154d3d7pans8ss68q9p5vq2vtw6wpcc1tefcz0bgpoyb892&ep=v1_gifs_search&rid=giphy.gif&ct=g

Deezer Legend
DrEvil
Rockstar
Rockstar
December 3, 2023

Well data on Deezer seems very leaky. Google tells me it's found my data in a breach that occured in January 2023. Time to sort it out. @Rafael. 

I'm not a medical doctor, please don't contact me if you're on a plane and need help. For all other enquiries contact the surgery.
Rising Star
December 4, 2023

Well data on Deezer seems very leaky. Google tells me it's found my data in a breach that occured in January 2023. Time to sort it out. @Rafael. 

This security leak from beginning 2023 is known and you can Google, this was the fault of an external partner. Now the bug is fixed.

Geolog
Rising Star
Rising Star
December 31, 2023

I am sick and tired of 2FA on apps that don't need it. Deezer is one of them. What are people afraid of, that someone finds out they really really like the Go Gos? Who cares.

NOBODY really gives a s%#*. Remember that and your life will be less stressful (unless of course YOU do :-)