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One Hit Wonder
August 9, 2019
Not for now

Option to Not Minimize/Close to System Tray

  • August 9, 2019
  • 90 replies
  • 4262 views
Now that Dark Mode is finally available in the desktop app, I have been using the exclusively on my desktops instead of visiting the website.

I would like the option for the app to actually quit when I close it, and not continue running in the system tray. It is a major annoyance when I close the app and the music keeps playing. As if I were working on a Mac where an application that is closed is never really closed until you force quit it from the dock.

I have seen a few older threads requesting the opposite - that the app minimize/close to the system tray. I can understand how that would be preferable for some, but I prefer to exit apps completely when I quit them and not have to take the additional step of expanding the system tray to quit the application.

Can a setting can be included to let subscribers choose the behavior when closing the app?

Thank you

90 replies

Roadie
July 3, 2020

Hi rene.schluter and rudi,

I just joined deezer using the windows app and am now already frustrated that deezer is not closing down when usign the X. This is one reasing I will not prolong my free months with a subscribtion. I am sorry but this issue is almost a year old and nothing has happened. So no subscribtion for as long this issue is not solved. Best regards.  Albertus

Rudi
Ultimate Superstar
Ultimate Superstar
July 6, 2020

Hi Albertus @bert.peelen 

Thanks for sharing your honest feedback with us. I've chased our devs for an update on this and if there's a plan for this, I'll be sharing here in due course :v_tone2:

Roadie
September 20, 2020

Found this when googling for a setting to change the behaviour. It’s infuriating.

Roadie
September 20, 2020

The desktop closes normally when i press the x at the top corner of the window my music continue to play but when i close the app by the x when i hover the deezer icon on the task bar the music stops and deezer is totaly closed

Rudi
Ultimate Superstar
Ultimate Superstar
September 21, 2020

Hi @Feathers @Flydexo 

Thank you for your feedback. This is on the cards, and once I get an update I'll be sharing with everyone here :wink:

Guitar Hero
October 24, 2020

Hi Rudi,

How many times have you said reverting back to default Windows behaviour was on the cards? How many times did you promise to get back to us once you would receive feedback?

5 months ago you responded that until that point, this had not been prioritized due to the focus on bug fixing. Is the team still working on bug fixes?

It's now been a year since the first post.

You must realize that at this point, you and the Deezer team lost all credibility. Who are you trying to fool here?

I find it utmost arrogant to not listen to the feedback of your customers. Perhaps you all forgot that we as Deezer subscribers are paying for your jobs. Without subscribers Deezer would not generate any income.

On smartphone Deezer still has the superior user experience - in my opinion. Otherwise, I would have cancelled my subscription months ago.

Rudi
Ultimate Superstar
Ultimate Superstar
October 27, 2020

Hi @rene.schluter 

I'm really sorry you feel that way.

Our team is constantly introducing new features and fixing bugs. I understand you may have lost credibility, but we haven't given up on this one. We do take user feedback very highly, now more than ever - I dare to say more than most companies out there for sure. But I also ask you to bear in mind that our communities aren't the only source of feedback, and that we're unable to follow all the requests at the same time, we have to put them in a specific order. This order can also change if something gets broken or suddenly a huge majority of users ask for a specific feature. I just hope that you understand this is our reality, especially taking into consideration our size. You are, nonetheless, at the centre of what we do - 110%.

The good news is that our team went back to the board on this feature, for Windows users at least. The devs have always been in agreement about having this as an option. But to get developed they need green lights from the product managers who have to juggle all improvements and fixes at the same time. Rest assured, before you replied here I had spoken to 2 leads at Deezer who were interested in carrying out the feature to the end - hence my message above, on the 21st.

Subscribe to the topic, we'll keep you informed :v_tone2:

Roadie
November 13, 2020

a year later… 

is the option there and just hidden or is it really that difficult to add an actual fucking exit button?

Roadie
November 30, 2020

Please!

jirikovoego
Hitmaker
Hitmaker
January 19, 2021

Update?