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One Hit Wonder
May 1, 2018
Replied by Deezer

Google Home in the Netherlands

  • May 1, 2018
  • 95 replies
  • 4824 views
It's about time to link Deezer with Google Home in the Netherlands. Otherwise you are at risk to lose customers to Spotify!

Also you must take a look at the link to Deezer that is used in the HEOS app. This needs improvement because it has limited possibilities. Take a look at the Spotify connexion!

Or............ Make it also possible to stream direct to WIFI boxen.

recards,
Corado
Pinned Reply By Rudi
Hi there @Mil @Dekschrobber

Thank you for your support. Our product managers have recently informed us that our integration with Google Home in more countries doesn’t depend on us, but on Google themselves. We’ve been working hard for the past couple of years to improve this, but ultimately it is down to Google to choose which global partners to have on their devices. Thank you for your understanding on this.

95 replies

Roadie
June 15, 2020

Here now also waiting for months! I hear you it's not easy. You talk about the fact they have their own service, YouTube Music, but they also support Spotify. So why is it so hard to arrange something in the Netherlands? Why is it working in other counties? What is the issue?

I don't mean it as a threat at all, I want to stay at Deezer, but what else can I do then switch to another music service if there is really no progress in this? I don't see some real effort here. 

Rudi
Ultimate Superstar
Ultimate Superstar
June 16, 2020

Hi @Markun 

We appreciate your concerns, honestly. The issue here is that it's a commercial partnership, it's difficult to engage on this topic publicly.

There have been huge efforts, that's why some other countries have - we've had to approach Google individually. We'd love to be a global partner like the other service you mentioned, but it isn't that easy. I hope you understand this and I can reassure you, if there's a way to expand the integration, we're all up for it!

Rising Star
July 10, 2020

And we STILL keep on waiting!

It took ages on Amazon Alexa, now ages for Google Home. I never recommend Deezer for this reason to toher people.

Rudi
Ultimate Superstar
Ultimate Superstar
July 11, 2020

Apologies for that @Tjark but as it was mentioned above, it doesn't depend solely on us. Thank you for your feedback :v_tone2:

Roadie
September 21, 2020

It's about time to link Deezer with Google Home in the Netherlands. Otherwise you are at risk to lose customers to Spotify!
 

Rudi
Ultimate Superstar
Ultimate Superstar
September 23, 2020

You're right @Jeroen Maas 

We're well aware of that but as the topic explains, we've been stuck on some commercial challenges for a while. We have some plans on bringing our Deezer experience to more Google Home users, and we hope to get back on this (for The Netherlands) in the near future :v_tone2:

Guitar Hero
October 1, 2020

Hi,

 

Depending on how you read that, @Rudi , is sounds more positive than the previous messages.

When you say “some plans” and “in the near future” I’m feeling a sense of optimism.

Any chance you can elaborate a bit without breaking any commercial/legal agreements?

 

Thanks

 

Rudi
Ultimate Superstar
Ultimate Superstar
October 3, 2020

Honestly, no @Mircea Damian but yes, the optimism is intentional :relaxed:

We're trying to get a reliable Google Home Deezer Free experience first. The idea is that, after that's accomplished, we'll go back to Google to see if we can continue expanding to other countries. Thank you for your understanding :pray_tone2:

Guitar Hero
November 17, 2020

So Deezer Free users have more priority than making a beter experience for the paying users, that’s interesting to know. Paying 30 euros a month and not seeing any new feature or improvement in the last 3 years is not convincing. MQA license for more than 2 years and nothing heard of since.

Yes, 3D sound is new, as if anyone is interested in this gimmick. Come on Deezer,  I'm an early supporter, but it's not all blows and whistles for me and my family.  

Guitar Hero
December 30, 2020

I was hopping for some Christmas present but it seems I have to be happy with casting.

Do you guys know if Amazon’s speakers are working with Deezer?