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One Hit Wonder
May 1, 2018
Replied by Deezer

Google Home in the Netherlands

  • May 1, 2018
  • 95 replies
  • 4824 views
It's about time to link Deezer with Google Home in the Netherlands. Otherwise you are at risk to lose customers to Spotify!

Also you must take a look at the link to Deezer that is used in the HEOS app. This needs improvement because it has limited possibilities. Take a look at the Spotify connexion!

Or............ Make it also possible to stream direct to WIFI boxen.

recards,
Corado
Pinned Reply By Rudi
Hi there @Mil @Dekschrobber

Thank you for your support. Our product managers have recently informed us that our integration with Google Home in more countries doesn’t depend on us, but on Google themselves. We’ve been working hard for the past couple of years to improve this, but ultimately it is down to Google to choose which global partners to have on their devices. Thank you for your understanding on this.

95 replies

Rudi
Ultimate Superstar
Ultimate Superstar
March 2, 2020

Hey @The Tito 

Thanks for reaching out. Please see above for more info.

At the moment, Google hasn't enabled our integration in The Netherlands. But your support definitely contributes to the idea!

Roadie
May 4, 2020

Dear Deezer team,

 

What is current status on Deezer being available in Google Home as streaming Service?

Any progression booked with Google? As many in the thread already switched (back) to Spotify I have the same plans and if home automation and integration is maturing fast, you loose valuable users in not having the integration available, or… are there tweaks to use Google Home in English from The Netherlands to make use of Deezer?

Thanks,

Eric

Rudi
Ultimate Superstar
Ultimate Superstar
May 6, 2020

Hi there @WenE 

Thanks for reaching out about this. I genuinely think that Google is in a better position to answer you. I've pinned my reply of some time ago. This isn't because of Deezer efforts, but because Google chooses its global partners - we need to expand country by country, and that process is a long drive for our side, always. Thank you for your understanding :v_tone2:

Roadie
May 6, 2020

I don’t understand why Deezer is not compatible with Google Home.

Smart speakers are booming in The Netherlands and if this problem is not solved a lot of customers switch to Spotify. 
 

I’ve contacted Google and they said they liked the idea, but they suggested that I also contact Deezer for further information.

Rudi
Ultimate Superstar
Ultimate Superstar
May 9, 2020

Thanks @Timo Bos 

Please bear in mind the device is theirs - and they have their own streaming service. We worked hard and for a long time on establishing the integrations in the current countries we have - but like explained here and in other topics, it's a commercial partnership. With the amount of Deezer fans in the Netherlands, we're all pro this integration - hope you understand :v_tone2:

Roadie
May 12, 2020

i am thinking about migrating to spotify as well. it is really ludicrous that deezer is still not supported.

i have been a deezer customer for years and have a family account but i am done waiting...:rage:

 

 

Rockstar
May 13, 2020

Hello @Orion Pax, we are really sorry to see you go, but you read Rudi’s comment just above- we are more than willing to have Deezer supported on Google Home in Netherlands :slight_frown:

Have a nice day

https://www.deezer.com/en/profile/3421485864
Roadie
May 25, 2020

Hi,

Why can I connect to Spotify and not to Deezer via Google assistant in the Netherlands. This is crazy and will very soon result in me leaving Deezer and join Spotify.

Rudi
Ultimate Superstar
Ultimate Superstar
May 27, 2020

Hi @SLC 

The reason being is because Google has partnered with that streaming service to be its global music partner.

With Deezer, we have to request a different type of integration with one country to be expanding to at a time - mostly depending on Google's decision. Thank you for your understanding :v_tone2:

Roadie
June 13, 2020

It is unbelievable this integration for the Netherlands customers keeps dragging on. Moderators all give a single answer it ain’t there yet. No timeline no ETA nothing at all to rest all assured it will arrive…. real painful ...